Quick Guide on SSS Branch Appointment System

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One of the SSS Online Services is the Appointment System where you can set your preferred date and time to visit any SSS Branch for SSS-Related inquiries and concerns. By setting up an appointment online, you can save time and avoid the long queues at the SSS Branch.

To know the process of setting up an appointment to visit a SSS Branch, read the quick guide below. Please note that you must have an SSS Online account to access the appointment system. If you do not have a my.SSS account yet, here is the guide:

SSS Online Appointment System

1 Go to SSS website and click the Member button or go directly to SSS Portal Member Login link. Enter your User ID and password. Then, click the Submit button to go to your account.

Not registered in My.SSS yet? Here's the guide for SSS Online Registration:

2 On the home page menu, select the MEMBER’S INFO tab and click the Appointment System.

3 In the drop-down menu, select the purpose of your visit:

  • SS Card Enrolment
  • Members Data Change (E4)
  • Funeral Claim Application
  • Death Claim Application
  • Retirement Claim Application
  • Medical Examination on Disability/Sickness Claim
  • Issuance of Certification for Member/Non member
  • Issuance of Certification for Pensioner
  • Complaints
  • EE Contribution Verification
  • SE/VM Contribution Verification
  • Calamity Loan Application

4 Select the Region.

    • NCR
    • Luzon
    • Visayas
    • Mindanao

5 After you have selected the region, you can now select the SSS Branch you want to visit for your inquiries or concerns.

6 Now, select your preferred date when you will go to the selected SSS Branch.

7 Then, choose your preferred time in Available Time Schedule and the Counter Number. While under Concerns, write down your specific inquiries or concerns about your SSS account.

Click the Submit button to confirm your appointment.

8 If you have successfully set-up an appointment with SSS, transaction number will be given together with the details of your appointment. You can take a screenshot or have a print out of the transaction details.

9 You will also receive the Branch Appointment Notification in your registered email address.

Proceed to the SSS Branch on your selected appointment date and time. Come on time and present your SS card or two valid IDs, at least one with photo for authentication. Show the screenshot or print out of your appointment transaction details to the SSS personnel to accommodate your inquiries or concerns.

For more information about SSS, visit the SSS website or follow SSS Official Facebook page.

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This Post Has 37 Comments

  1. eriel cantos

    every time I set an appointment online, ito po ang lumalabas …. “No result defined for action com.sss.controller.Appointment_Validation and result”

    paano po ba ang gagawin ko? salamat po.

    1. Ali Chavez

      Hi Eriel,

      I just tested the SSS appointment system and it seems to be working now.

  2. Laarnie

    hello, i attempted to make an appointment but it always fail and always said “No result defined for action com.sss.controller.Appointment_Validation and result”

    what could be the problem? thank you

    1. Ali Chavez

      Hi Laarni,

      I just tried the SSS appointment system and it seems to be working now.

  3. MA REESA

    how to get sss certification through online, for requirements lang po sana sa taiwan?

  4. ROSALY C VILLANUEVA

    how to loan salary loan

    1. Admin - Online Quick Guide

      To apply for an SSS salary loan online, you must have a my.sss account first.
      Once you have an online account, login to your account and go to E-Services and select Apply for Salary loan.
      And follow the instructions from there.

      You can also read this quick guide, https://onlinequickguide.com/how-to-apply-sss-salary-loan-online/.

  5. Lesly angeles

    Hindi po ako maka pag sign in kc nkalimutan ko ung sss number ko pano ko poh ba marecover un

    1. Admin - Online Quick Guide

      Username at password po ang kailangan para makalogin, kung nakaregister na kayo dati, click mo Forgot password para mareset account mo, https://member.sss.gov.ph/members/. Kung di k pa naman nakaregister online, pindutin mo un Not registered yet…

  6. Lesly angeles

    Kylngan daw po ng sss number bago maka create ng acc sa sss eh un nga po ung need ko kaya ko po gusto magka appointment sa sss

    1. Admin - Online Quick Guide

      For SSS member related inquiries and concerns, you can compose an email and send it to SSS email address, member_relations@sss.gov.ph or onlineserviceassistance@sss.gov.ph.

  7. ANNA MARIE R. REBANCOS

    i already fill out all the information for the online appointment after i send the submit my lumalabas po na COUNTER SERVICE..

    1. Admin - Online Quick Guide

      Baka nagerror ln po site nila, try to refresh the page… make sure na makatanggap ng email na successful ang pagset ng appointment…

  8. JERRY calising DORIQUEZ

    Hello SSS good evening, I am a displaced worker from the local industry, how to open an sss online account, I only have is an sss number. I don’t have all your listed requirements to open an online account.

    1. Admin - Online Quick Guide

      Hi,

      Here’s the link to register your SSS account online, https://member.sss.gov.ph/members/registrationPages/memberE1.jsp.

      Mobile number registered in your SSS account is one of the registration preference to open an account online, if you still have that number, you can use it to register an account.

      If you do not have any of the registration preference, you can contact SSS by sending an email and ask about your inquiry: onlineserviceassistance@sss.gov.ph, onlineserviceassistance@sss.gov.ph

  9. Joan Latoza Talamor

    I have tried several times to book an online appointment but I’ve encountered an error “please fill up following details” kahit complete naman po yung details na linagay ko

    1. Admin - Online Quick Guide

      Hi, I just tried the process and it was submitted.
      Write something under “Concern” then it will be OK.

  10. Maya Nabio

    hi ive been trying to create appointment for several days but the error pls fill out counter service always appear? Where can i find this portion?

    1. Admin - Online Quick Guide

      You need to select Counter Number (any available number) and preferred time of your visit, then write something under Concerns.. and click Submit button…

  11. Maya Nabio

    i already did but the counter service portion still appears. Also there are no other counter that appears on dropdown, only Counter 1 which I select.
    cant attach the photo here as proof

    1. Admin - Online Quick Guide

      Can u try to refresh the page and see what happens? Then, complete the details again and write something under Concerns tab before clicking the Submit button.

  12. maya nabio

    ive been doing that for more than 1 hr already. I already refreshed the page, restart my pc, even checked for upgrade, done with upgrade on system and yet the message still appears. Its a bit frustrating actually, considering that their only available schedule is by December when I will be 7 months pregnant already.

  13. maya nabio

    i already did. may i suggest for content? Can you also do a blog on what to expect during visits on govt agencies like SSS? I always have unpleasant experience whenever I visit their office ( no queueing system, guard only accommodate concern so they cannot accommodate concern, no priority for pregnant/senior). etc. It will be a big help for working members who are only filing for leave to process updates only to find out that it will not be successful. thank you.

    1. Admin - Online Quick Guide

      Thanks for the suggestion, i’ll consider it on my next blogs.

      By the way, are you applying for Maternity Leave. I think there is another tab for Maternity or maybe that is only for claims.

  14. ronalyn

    Currently not working.

    1. Admin - Online Quick Guide

      just refresh the page or try it after sometime..

  15. Jinonmaui@gmail.com

    Morning po pwd ba walkin sa malapit n branch ng sss

    1. Admin - Online Quick Guide

      Kapag walkin ata, via Drop Box ln kung walang appointment….

  16. jinonmaui@gmail.com

    OK nman po ung last request q ng verification static info bkt d mo aq mkapaglog in

  17. Mikhaela Del Rosario

    i could not click on submit schedule button pls help

    1. Admin - Online Quick Guide

      Make sure to type any word in the Concerns tab or section… once you type your concern or any word, the submit button will be enabled. If still not working, try to refresh the page…

  18. Zervie

    Ano po gagawin ko po nkalimutan ko username ko sa sss at email address..dko na ma buksan yung yahoo mail ko po…kailngan ko lng po talaga mag print nang contribution..tnx

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