The new POEA e-Services Portal is the POEA’s online service facility which offers convenient and easy access to online services to the Overseas Filipino Workers (OFWs), foreign employers, recruitment agencies and other government agencies/entities who are involved in overseas employment programs. The portal is available for the following:
- Access of overseas employment information
- Agency License Application
- Filling requests for registration of principals
- Application for issuance of overseas employment certificate (OEC)
- Overseas employment Registration
- Payment for processing fees
- Verification of status of transactions
The portal interfaces with other government agencies’ information systems to enable the direct validation of information entered by the users to the portal, thereby streamlining the business processes and effecting a positive economic benefit. This is part of a larger program that intends to implement data sharing and information exchange with other government agencies to facilitate the authentication of the supporting documents, validation of credentials presented by OFWs and general verification of the existence of personal, educational and professional records in other government agencies.
The e-Registration component of the POEA e-Services Portal offers the facility for Filipino worker applicants who are aspiring for overseas employment, either through POEA-licensed agencies (Landbased or Sea-based) or POEA’s Government Placement Branch (GPB).
1 Go to POEA Online Services portal link, https://onlineservices.poea.gov.ph/. Under the e-Registration, click the Let’s Go button.
2 A new tab will open. Click the Register button to start to open a new account.
3 Read the Terms and Conditions in using the online system and click the button to agree.
4 For this new account registration, enter the details as it appears in your passport:
- First Name
- Middle Name
- Last Name
- Suffix Name
- Gender
- Email Address (Username)
- Birth Date (mm/dd/yyyy format)
Once completed, tap the Register button.
5 Cross-check the details you have entered and press Yes, if all information is correct. A new page will appear showing that you have successfully created an account.
6 Open your email to check the temporary password sent to you. Press the Click Here button on the email to activate your account.
7 For username, type-in your email address and use the temporary password provided in the email. Then, click the Login button.
8 Set a new password and re-type to confirm it. And press the Change Password button.
9 Login to your account again using your newly created password. Once you have successfully logged-in, the main dashboard of your account will appear.
On the dashboard, you must attach a profile picture and upload a copy of your passport (1st page) to add it on your profile.
To complete your profile, on the left menu, click the My Profile tab. Enter your personal information, complete address, and Mother’s maiden name.
In addition, for Identifications, input your passport details and other government IDs that are available. And click Add Beneficiary button to add your family members as beneficiaries.
Then, click the Update Profile button on the upper right corner to save changes.
To add more details on your profile, you can update also your Education, Experience, and upload additional documents.
For OFW Balik Mangagawa, on the right side menu of the dashboard, click the Balik Mangagawa tab to apply for OEC or OEC Exemption. While, the My Contracts tab will show the history of all your contracts listed in the agency.
Aside from e-Registration, other services available in the portal are the POEA Help Desk, Online Job Fair, and Appointment.
POEA Helpdesk. There are 3 options available:
- Create Ticket - You can create a ticket for any related inquiries and concerns
- Inquire Ticket - Follow-up your existing concern by entering the ticket number
- Transfer Old BM Records - Transfer old BM records to the new POEA Online Account
Online Jobfair. Browse the POEA ongoing and upcoming job fair and submit your application to all participating agencies.
Appointment. If you need to visit the POEA Central Office, you can set an appointment online by using the POEA Online Appointment System. Select the office and the date of your choice and get a slot in an instant.
Aside from online services, you may contact POEA for your related inquiries and concerns via the following:
- For documentation requirements and procedures:
- Balik Manggagawa Processing Division
- Tel Nos: (02) 8724-6342 or (02) 8721-0785
- For e-Registration concerns
- Employment Branch
- Tel No: (02) 8722-1173
- For Technical concerns
- ICT Branch
- Tel Nos: (02) 8727-7778 or (02) 8721-9496