Quick Guide on SSS Branch Appointment System

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The Social Security System or SSS provides an appointment system as one of their online services. This system allows individuals to set up an appointment for SSS-related inquiries and concerns at any SSS branch. By scheduling an appointment online, users can save time and avoid long queues at the SSS branch. The appointment system is easy to use and can be accessed through the SSS website. By following the prompts and providing the necessary information, users can select their preferred date and time for their appointment. Once the appointment is confirmed, users will receive a confirmation message with the details of their appointment. It is important to note that users must bring the necessary documents and identification to their appointment to ensure a smooth and efficient process.

To know the process of setting up an appointment to visit a SSS Branch, read the quick guide below. Please note that you must have an SSS Online account to access the appointment system. If you do not have a my.SSS account yet, here is the guide

SSS Online Appointment System

1 Go to SSS website and click the Member button or go directly to SSS Portal Member Login link.  Enter your User ID and password. Then, click the Submit button to go to your account.

 

Not registered in My.SSS yet? Here's the guide for SSS Online Registration:

2 On the home page menu, select the MEMBER’S INFO tab and click the Appointment System

 

3 In the drop-down menu, select the purpose of your visit:

  • SS Card Enrolment
  • Members Data Change (E4)
  • Funeral Claim Application
  • Death Claim Application
  • Retirement Claim Application
  • Medical Examination on Disability/Sickness Claim
  • Issuance of Certification for Member/Non member
  • Issuance of Certification for Pensioner
  • Complaints
  • EE Contribution Verification
  • SE/VM Contribution Verification
  • Calamity Loan Application

4 Select the Region.

    • NCR
    • Luzon
    • Visayas
    • Mindanao

5 After you have selected the region, you can now select the SSS Branch you want to visit for your inquiries or concerns.

6 Now, select your preferred date when you will go to the selected SSS Branch.

 

7 Then, choose your preferred time in Available Time Schedule and the Counter Number. While under Concerns, write down your specific inquiries or concerns about your SSS account.

Click the Submit button to confirm your appointment.

8 If you have successfully set-up an appointment with SSS, transaction number will be given together with the details of your appointment. You can take a screenshot or have a print out of the transaction details. 

 

9 You will also receive the Branch Appointment Notification in your registered email address.

Proceed to the SSS Branch on your selected appointment date and time. Come on time and present your SS card or two valid IDs, at least one with photo for authentication. Show the screenshot or print out of your appointment transaction details to the SSS personnel to accommodate your inquiries or concerns.

 

For more information about the SSS and its online services, individuals can visit the SSS website or follow the SSS Official Facebook page. The SSS website provides a detailed information about the agency’s programs, services, and policies, including details on how to access their online services. The SSS Official Facebook page is also a useful resource for individuals who want to stay up-to-date on the latest news and updates from the agency. By following the SSS Official Facebook page, users can also receive alerts about new online services or changes to existing services, ensuring that they always have access to the most current information.

This Post Has 45 Comments

  1. eriel cantos

    every time I set an appointment online, ito po ang lumalabas …. “No result defined for action com.sss.controller.Appointment_Validation and result”

    paano po ba ang gagawin ko? salamat po.

    1. Ali Chavez

      Hi Eriel,

      I just tested the SSS appointment system and it seems to be working now.

  2. Laarnie

    hello, i attempted to make an appointment but it always fail and always said “No result defined for action com.sss.controller.Appointment_Validation and result”

    what could be the problem? thank you

      1. Bambi joy salvador

        How to request sss umid

        1. Admin - Online Quick Guide

          Login to your SSS account online, https://member.sss.gov.ph/members/.
          Under the Services tab, then click Data Sharing Consent for UMID Pay Card Upgrade.
          Check if you eligible to apply one.
          If not, you need to go to any SSS branch but you need to set an appointment first.
          You can do it also online, under Member Info, click Appointment System and select the date and SSS branch you want to visit.

      2. Jick Fabores Moreno

        I cannot sign in or log in to My. SSS account. I try to do it for 5 days but until now I can’t. Please help me what the best I can do for this situation sir?

        1. Admin - Online Quick Guide

          Hi,

          Sorry for the late reply. Not sure if you already able to login to your SSS account.
          Few thing that can cause your login failure:
          1. SSS website is down
          2. Internet connection is low
          3. Make sure you enter the correct username and password

          If all these are ok, and you still not able to login, try to reset your password, just tap the Forget ID/Password icon below the login menu.
          If still cannot login, try to contact SSS to inform them your situation.
          Try to send an email directly to SSS for your concern:

          [email protected] – for general inquiries
          [email protected] – for electronic facilities and web-related inquiries

    1. Ali Chavez

      Hi Laarni,

      I just tried the SSS appointment system and it seems to be working now.

  3. MA REESA

    how to get sss certification through online, for requirements lang po sana sa taiwan?

  4. ROSALY C VILLANUEVA

    how to loan salary loan

    1. Admin - Online Quick Guide

      To apply for an SSS salary loan online, you must have a my.sss account first.
      Once you have an online account, login to your account and go to E-Services and select Apply for Salary loan.
      And follow the instructions from there.

      You can also read this quick guide, https://onlinequickguide.com/how-to-apply-sss-salary-loan-online/.

  5. Lesly angeles

    Hindi po ako maka pag sign in kc nkalimutan ko ung sss number ko pano ko poh ba marecover un

    1. Admin - Online Quick Guide

      Username at password po ang kailangan para makalogin, kung nakaregister na kayo dati, click mo Forgot password para mareset account mo, https://member.sss.gov.ph/members/. Kung di k pa naman nakaregister online, pindutin mo un Not registered yet…

  6. Lesly angeles

    Kylngan daw po ng sss number bago maka create ng acc sa sss eh un nga po ung need ko kaya ko po gusto magka appointment sa sss

  7. ANNA MARIE R. REBANCOS

    i already fill out all the information for the online appointment after i send the submit my lumalabas po na COUNTER SERVICE..

    1. Admin - Online Quick Guide

      Baka nagerror ln po site nila, try to refresh the page… make sure na makatanggap ng email na successful ang pagset ng appointment…

  8. JERRY calising DORIQUEZ

    Hello SSS good evening, I am a displaced worker from the local industry, how to open an sss online account, I only have is an sss number. I don’t have all your listed requirements to open an online account.

    1. Admin - Online Quick Guide

      Hi,

      Here’s the link to register your SSS account online, https://member.sss.gov.ph/members/registrationPages/memberE1.jsp.

      Mobile number registered in your SSS account is one of the registration preference to open an account online, if you still have that number, you can use it to register an account.

      If you do not have any of the registration preference, you can contact SSS by sending an email and ask about your inquiry: [email protected], [email protected]

  9. Joan Latoza Talamor

    I have tried several times to book an online appointment but I’ve encountered an error “please fill up following details” kahit complete naman po yung details na linagay ko

    1. Admin - Online Quick Guide

      Hi, I just tried the process and it was submitted.
      Write something under “Concern” then it will be OK.

  10. Maya Nabio

    hi ive been trying to create appointment for several days but the error pls fill out counter service always appear? Where can i find this portion?

    1. Admin - Online Quick Guide

      You need to select Counter Number (any available number) and preferred time of your visit, then write something under Concerns.. and click Submit button…

  11. Maya Nabio

    i already did but the counter service portion still appears. Also there are no other counter that appears on dropdown, only Counter 1 which I select.
    cant attach the photo here as proof

    1. Admin - Online Quick Guide

      Can u try to refresh the page and see what happens? Then, complete the details again and write something under Concerns tab before clicking the Submit button.

  12. maya nabio

    ive been doing that for more than 1 hr already. I already refreshed the page, restart my pc, even checked for upgrade, done with upgrade on system and yet the message still appears. Its a bit frustrating actually, considering that their only available schedule is by December when I will be 7 months pregnant already.

    1. Admin - Online Quick Guide

      Oh sorry to hear that. Sometimes their website has some issues, try it again on another day. For the meantime, you can contact SSS via email for your concerns, [email protected] or [email protected].

      Stay safe po.

  13. maya nabio

    i already did. may i suggest for content? Can you also do a blog on what to expect during visits on govt agencies like SSS? I always have unpleasant experience whenever I visit their office ( no queueing system, guard only accommodate concern so they cannot accommodate concern, no priority for pregnant/senior). etc. It will be a big help for working members who are only filing for leave to process updates only to find out that it will not be successful. thank you.

    1. Admin - Online Quick Guide

      Thanks for the suggestion, i’ll consider it on my next blogs.

      By the way, are you applying for Maternity Leave. I think there is another tab for Maternity or maybe that is only for claims.

  14. ronalyn

    Currently not working.

    1. Admin - Online Quick Guide

      just refresh the page or try it after sometime..

    1. Admin - Online Quick Guide

      Kapag walkin ata, via Drop Box ln kung walang appointment….

  15. [email protected]

    OK nman po ung last request q ng verification static info bkt d mo aq mkapaglog in

  16. Mikhaela Del Rosario

    i could not click on submit schedule button pls help

    1. Admin - Online Quick Guide

      Make sure to type any word in the Concerns tab or section… once you type your concern or any word, the submit button will be enabled. If still not working, try to refresh the page…

  17. Zervie

    Ano po gagawin ko po nkalimutan ko username ko sa sss at email address..dko na ma buksan yung yahoo mail ko po…kailngan ko lng po talaga mag print nang contribution..tnx

  18. Ver

    Need pa ba ng appointment for senior citizens?

    1. Admin - Online Quick Guide

      Baka naman hindi na po kailangan ng appointment dahil kasama naman sila sa Priority. Pero kung makakalogin po kayo sa SSS online account nya, pwede nyo na rin iaccess para makapagpaschedule online.

  19. Chengski

    bawal po ba mag walk in sa sss branch? mag a-update po sana ako ng mailing address (e-4). need po ba naka appointment ka online sa site before ka pumunta sa sss branch? TIA

    1. Admin - Online Quick Guide

      sa tingin ko Yes, bawal. Or minsan siguro base rin sa Branch kung hindi busy.
      pero mas ok kung magset ka na ng appointment online para di na rin masayang ang lakad mo.

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