This Post Has 92 Comments

2. Romar John M. Ordaneza October 16, 2021 Reply

   It’s been a month since I filed an affidavit to cancel my first loan with sss. How do I file a loan again?
   because I still can’t file a loan through the online sss website.

   1. Admin - Online Quick Guide October 19, 2021 Reply

      To contact SSS about your concern, you can send an email to them, [email protected] or [email protected].

      1. Raymark Rodil March 10, 2023 Reply

         Hello I need help about the contribution on sss. Just now i Expirience i pay for my monthly contribution for the month of march to april 2023 but still not recorded on my Sss. How it possible sir/mam please help me i have screenshot also of the payment tru gcash. Im ofw for middle east. Please help me to find out why it happen

         1. Admin - Online Quick Guide March 10, 2023 Reply

            Hi, normally SSS payment is posted realtime or within few minutes. But i experienced also before that the payment was posted few days after my payment date. As long as you input the correct PRN for the payment, it will be reflected on your SSS account. Wait until Tuesday or Wednesday and check if it will be reflected on your SSS. You will also receive an SMS or text message once your payment has been posted.

4. Melisa C balbin January 19, 2022 Reply

   How can I edit my wrong name in my SS application form that I already submitted..

   1. Admin - Online Quick Guide January 19, 2022 Reply

      I think there is still no option to edit SSS details online, even in your SSS online account. You still need to go to the branch to update the details.
      Try to send an email first to ask for other options, [email protected] or [email protected]

      1. Liza Molid May 1, 2022 Reply

         How can i apply for SSS

         1. Admin - Online Quick Guide May 1, 2022 Reply

            if you are not a SSS member yet, here is a guide you can follow to apply online, https://onlinequickguide.com/no-ss-number-yet-apply-online/.

            and here is the SSS link to apply online, https://www.sss.gov.ph/sss/appmanager/viewArticle.jsp?page=SS%20Number%20Online

      2. Daisy July 1, 2022 Reply

         Hi may i ask can i apply death claim through online?? And what are the requirements if i will go to the branch personally??

         1. Admin - Online Quick Guide July 1, 2022 Reply

            Meron online, pero dapat nakalogin ka sa SSS online account nun member. kapag naka-login na, under E-Services – Benefits – Apply for Death Benefit. https://member.sss.gov.ph/members/appmanager/portal/home/
            
            Kung wala naman online access, ito ang Death Claim Application Form, http://www.sss.gov.ph/sss/DownloadContent%3FfileName%3DSSSForm_Death_Claim.pdf&ved=2ahUKEwiKtcD39PvxAhUlzYsBHdLZB7oQFjAAegQIAxAC&usg=AOvVaw1kJIcv3kmfh9ReeIac_OHe. Andyan na din sa form nakalista ang requirements.
            
            Ito naman ang additional info about Death Benefit, https://www.sss.gov.ph/sss/appmanager/pages.jsp?page=death

6. Jenny Pualon January 24, 2022 Reply

   Help nman po ma deactivate ko yung unang enrol account daem ko po para sa sss maternity benifit.

   1. Admin - Online Quick Guide January 24, 2022 Reply

      kung na-deactivate mo un account, enrol mo n ln uli.. login ka sa SSS online account mo, punta ka sa E-Services at i-click ang Disbursement Account Enrolment Module. Then, enter mo uli un account na gusto mo i-enrol.

8. Judy Barlizo January 28, 2022 Reply

   Hi, tumatanggap ba ng walk ins anytime sa pasig branch? And what should I bring if magpa-follow up lang ako ng employer id number as well as contribution verifications on behalf of our company?

   1. Admin - Online Quick Guide January 28, 2022 Reply

      Not sure if walkin are allowed.. normally drop box ln ata kapag walkin… if you have an SSS online account, pwede ka magset ng appointment schedule.

   2. Admin - Online Quick Guide January 28, 2022 Reply

      Try to send an email to SSS first or try to call them before going to the branch

10. Jantz March 6, 2022 Reply

    Hello, Di po kasi ako makalogin sa sss account ko unfortunately kasi I forgot my username at password pano ko po kaya malologin ang account ko? Need help po thank you I will wait po sa response.

    1. Admin - Online Quick Guide March 6, 2022 Reply

       I-click ang Forgot Password na nasa ilalim ng login menu sa link na ito, https://member.sss.gov.ph/members/

       1. Lorena cuysona May 15, 2023 Reply

          Hi po ask ko lng bakit ang tagal po approbahan ung disbursement account ko almost 3weeks napong for processing branch approval napo grabi ang tagal naman gamitin kopo ung money for emergency purpose

12. Maria Annabelle O. Sanchez March 8, 2022 Reply

    Hello,

    I need to remind you of the approval of my enrolled disbursement account. It’s been a week since the Land Bank of the Philippines Dasmarinas bank processed my new disbursement account for retirement pension purposes.

    Kindly approve so I can file an application for my retirement benefits.

    Thank you.
    Maria Annabelle O Sanchez

    1. Admin - Online Quick Guide March 8, 2022 Reply

       Kindly send your email directly to SSS, here are their email address:

       [email protected]
       [email protected]
    2. Admin - Online Quick Guide March 13, 2022 Reply

       Hi, SSS has already replied regarding my bank enrollment. They apparently answered or approved the request around 7 working days after submitting the application.

       1. Elmer delovieres August 16, 2023 Reply

          Good day bakit po hangang ngayon ang status ng retirement claim ko still pending? Nag file ako online july 31.2023

14. Tef Acenas March 10, 2022 Reply

    Hello po. What’s seems to be the problem of my calamity loan. Hindi kasi makita ni employer sa for certification. Kaya hindi nya ma certify. Ano dapat gawin or e change kung ganun po. Thanjs

    1. Admin - Online Quick Guide March 10, 2022 Reply

       for your inquiry, you can send an email to SSS:

       [email protected]
       [email protected]

       1. Marivic Garcia April 24, 2022 Reply

          Fallow up ko po yung Ec death ng asawa ko…

          1. Admin - Online Quick Guide April 25, 2022 Reply

             magemail lamang po sa SSS para itanong ang inyong concern:

             [email protected]
             [email protected]

             1. ricardo Lingcod pitoc July 21, 2022

                Hello gud afternoon report ko lng po sana yung sa pension po ni ricardo pitoc po namatay na po kasi siya pero meron pa po napasok sa kanya na pension every month papa hold na po sana hindi lng maasikaso nasa abroad po kasi ang anak

             2. Admin - Online Quick Guide July 21, 2022

                Magemail lamang po sa SSS para sa inyong katanungan…

                [email protected]
                [email protected]

       2. Jennifer Mariano September 12, 2022 Reply

          Hi nag- apply ako ng salary lasf sept. 01 then approved sya by sept. 05 but untill now sept. 12 wala pa ako nareceived sa account ko. Ilan days po ba talaga bago ma credit kasi nakalagay 3-5 working days pang 5 days ko today.

16. Rina May Labor March 13, 2022 Reply

    1 weak na po nag filed ako nang calamity loan at ito ay approve na nang employer ko po.. How many days po ba bago ihulog ito sa bank account po..? Slamat po

    1. Admin - Online Quick Guide March 13, 2022 Reply

       para sa iyong katanungan. maari ka magemail sa SSS:

       [email protected]
       [email protected]

18. Babylyn March 17, 2022 Reply

    Good AM po im 1 and a half pregnant unemployed po ako pede po ba mag file nang maternity live without the umid id. Then nakalimutan ko ren po yung password sa aking account ano po kayang gagawen ko?

    1. Admin - Online Quick Guide March 17, 2022 Reply

       Hi, pwede mo ireset ang password mo via this SSS link, https://member.sss.gov.ph/members/forgotPW.action?userType=M.

    2. Admin - Online Quick Guide March 17, 2022 Reply

       Pwede ka din naman magemail sa SSS para maitanong ang iyong concern…

       [email protected]
       [email protected]

20. MANDABON LIZA D. April 3, 2022 Reply

    can i reloan sss even im still paying old account loan? thanks

    1. Admin - Online Quick Guide April 3, 2022 Reply

       for your inquiry, please send an email to SSS:
       [email protected]
       [email protected]

22. Claire Mercado April 25, 2022 Reply

    Good evening po..
    My sister is trying several times to change the data particularly her name that she made on her registration on by submitting the accomplished sss request for data change but still there no favorable action has been taken.
    Is there any other possible way that she could do to change the error made on her registration so she could avail of her retirement and other benefits that has long been overdue.
    Thank you very much and praying for your immediate attention and favorable action on her request.

    1. Admin - Online Quick Guide April 25, 2022 Reply

       You can send an email to SSS about your concern,
       [email protected]
       [email protected]

       or use this SSS directory to find the email address and contact number of SSS branch near you,
       https://www.sss.gov.ph/sss/showBranchDirectory.action

24. pipay April 26, 2022 Reply

    paano ko po malalaman kung nacorrect na po ang isang letra sa middle name ng namatay kong nanay para makapagpasa na po kami ng death claim..hindi po kasi ako makasingit sa tawag at napakalayo po namin sa sss iba branch..

    1. Admin - Online Quick Guide April 27, 2022 Reply

       Hi, ito po ang contact details ng SSS IBA Branch para inyong matawagan at itanong ang inyong concern:
       Tel No.: +63 (047) 6030487
       Email address: [email protected]

       At kung may online access naman po kau ng SSS nya, kapag nakalogin. makikita ninyo ang buo nyang pangalan sa upper-left ng page.

26. Sally Camorongan May 5, 2022 Reply

    hi. how can I change my email to my sss that already submitted. and i want to continue again. can anyone help me for this.

28. Romeo dela cruz May 13, 2022 Reply

    Can i know the status of romeo dela cruz ss#01-1202536-8

    1. Admin - Online Quick Guide May 13, 2022 Reply

       send an email to SSS about your inquiry, [email protected]

30. Cristopher Escobia May 13, 2022 Reply

    Gano ba po katagal para ma lagay sa Disbursement account ko yong Amount? Approved na po ng employer saka na received ko na rin yong notification email ng SSS. 6 business days na nung na process ko yon.

32. putang ina May 23, 2022 Reply

    walang silbi toh, hindi na sila nag reply matapos kong gawin lahat ng mga recommendations

    [email protected]
    [email protected]

    1. Admin - Online Quick Guide May 23, 2022 Reply

       Try mo magemail o tumawag sa branch mismo ng SSS kung saan nakaregister account mo, un details per branch makikita rin sa article sa taas… or ano ba branch malapit sau or san branch nakaregister account mo?

    2. Putangina nila June 13, 2022 Reply

       Same sa akin… nagbayad ako ng loan ko until now hindi pa posted. Same sentiment…. PUTANGINA NIYAN.

       1. Putangina nila June 13, 2022 Reply

          Nagbayad ako ng March 2022 hanggang ngayon hindi pa nakakaltas sa principla. napost ng ilang araw tapos tinanggal the following days. Pina-followup ko mula April hanggang ngayon wlang sagot. nag-email, nagpunta ng branch… wala pa rin, tapos lolobo ang utang. HINDI BA PUTANGINA! Buti kong madali kitain ang pera.

34. Carmina May 23, 2022 Reply

    May i ask your assistance regarding for my sickness benefits since April 9, 2022 i apply in your portal until now there is no response

    1. Admin - Online Quick Guide May 25, 2022 Reply

       try to send your concern to SSS directly via email:

       [email protected]
       [email protected]

       1. Regemay Mendoza October 9, 2022 Reply

          PURO EMAIL AKO SA MGA EMAIL NAYAN WALANG ANY RESPONSE KUNG MERON MAN SASABIHIN I CCHECK PA YUNG EMAIL KO NAKAKABADTRIP NA

          1. Admin - Online Quick Guide October 13, 2022 Reply

             medyo matagal nga ata approval sa SSS, un iba after 1 week pa bago maapprove.
             check mo din Spam email mo, baka dun napupunta reply ng SSS.

36. Ernz June 8, 2022 Reply

    good morning po. ilang days po ba normally processing ng loan thru online application? nagapply ako June 1, 2022 and approved na din sya, nakita ko na sa account ko, pero exactly 1 week today wala pa din po pumasok sa account ko? any update po sana kung anong nangyari, bakit wala pa sa LBP account ko. hope this will be noticed! Thank you 🙂

    1. Admin - Online Quick Guide June 8, 2022 Reply

       Hi, I’m not really sure kung gaano katagal ang processing ng SSS loan. Or baka base din sa branch kung saan naprocess un loan mo.
       Try mo magemail sa SSS para maitanong ang concern mo. ito ang email address:
       [email protected]
       [email protected]

38. Ledilyn Duran June 9, 2022 Reply

    Hanggang ngaun hindi pa punapasok un pension ng asawa ko since april may …lagi na lang pallow up sa sss wala pa din

    Panu po ba ang dapat gawin
    Senior po ang asawa ko

    1. Admin - Online Quick Guide June 9, 2022 Reply

       Saan SSS branch po kayo nagapply ng pension?

       1. Aliciacariño June 21, 2022 Reply

          Good evening sir/ma’am pwede po ba mag tanong about sa sss po . ? Paano po kung may nalaltawan na buwan na hndi na hulogan ? Pwede po bang hulugan ulit yun ?

          1. Admin - Online Quick Guide June 21, 2022 Reply

             pwede pa po ata, pero kailangan mo pumunta sa branch para bayaran.
             sa online kasi di mo na magagawan ng PRN for payment, mag-error na kasi late na.

40. Romer June 24, 2022 Reply

    My salary loan has bee approved since june 6, 2022… until now status is for bank disbursement-c is the waiting time 10-15 days or months?

    1. Admin - Online Quick Guide June 24, 2022 Reply

       Hi, it seems SSS loan processing or bank approval by SSS takes time based on other comments also here.
       to contact your servicing SSS branch (or your branch where your SSS is registered), in the above article, you can check the email address and phone number. Try to contact them to ask about your concern.

42. R July 6, 2022 Reply

    Hi. I am currently employed po and my first amortization was last June for my salary ioan. Until now, the loan payment was not posted. My workmate who also has a salary loan, hers was already posted on her sss account.

    What should I do? I email SSS po pero I doubt if they will reply. Nagkaltas oi and employer last May so that loan payment will reflect by June. Gano’n kasi sa amin Pay this month, next month sya mapopost. Same goes with SSS contribution. Our payment for May was posted last June 28th.

    1. Admin - Online Quick Guide July 6, 2022 Reply

       Hi, based on other comments here, it seems SSS processing and approval times are not consistent and vary with each member’s situation. Have you sent an email or directly contact your servicing SSS branch where your SSS is registered? In the article above, aside from the general SSS email address, there is a list of email and contact number of each SSS branch that you can contact and ask about your inquiry.

       kung nag-email ka na rin sa SSS branch mo. Hindi ko na rin alam ang ibang way to check your loan status. Pasensya na po.

44. Sandara A. Romero July 19, 2022 Reply

    PAANO PO MAG TRANSFER NG SSS NG EMPLOYEES NA GALING SA OLD COMPANY PO..KASI MAY SUPPORTING COMPANY PO KAMI DATI AND NOW NASIRADO PO..SO BALAK PO NAMIN I TRANSFER YUNG MGA SSS NG EMPLOYEES NAMIN SA SSS PO NG COMPANY NAMIN NGAYON WHICH IS YUNG NAG OOPERATE PO

    1. Admin - Online Quick Guide July 19, 2022 Reply

       Pwede po magcreate ng SSS online ang employer para macheck ang employees nila, https://www.sss.gov.ph/sss/#, click nyo po un sa Employer access

46. Sandara A. Romero July 19, 2022 Reply

    paano din po mag remove ng old employees na hindi na nag tratrabaho sa company namin ngayo?paano po i remove yung name list nila sa sss namin?

48. Anne Vargas August 12, 2022 Reply

    Hi, my disbursement account has been pending approval for over a week now. Should I message the approving Branch for a follow-up? I already contacted the 8888 hotline number still no progress

50. Anne Vargas August 12, 2022 Reply

    Hi, my disbursement account has been pending approval for over a week now. Should I message the approving Branch for a follow-up? I already contacted the 8888 hotline number still no progress.

    1. Admin - Online Quick Guide August 12, 2022 Reply

       some approval takes more than a week. you can send an email to them for a follow-up.
       or try to check your Spam folder in your email. Sometimes they reply on the status of the enrollment.

52. Jingle October 1, 2022 Reply

    Hi mam,
    Nanganak po kc aq march 2019 nakapag pasa na aq ng MAT1 sa maternity. June 2019 nag resign po aq sa work ko po.. kaso po ang problema ko po. pano ko po makuha ung sa mat2 reimbursement po.? Pwede po bang directly na lng aq sa sss.?
    Thank u

    1. Admin - Online Quick Guide October 2, 2022 Reply

       magemail po kayo sa SSS para maitanong ang inyong concern.
       Ito po ang email address ng SSS, [email protected]

54. Julie Ann Valencia October 6, 2022 Reply

    Hi Admin, im a new HR, processing ng mga benefits namin sa company. Ngbayad ako w/out prn, nakahingi na rin ako ng r3 file gen for us employers, kaso mkailang try, ng eerror. Nagsumbit po ako ng printed transmittal and employee list, pero di tinanggap kc daw dpat i online. Ano po ba pwdeng gawin pra mapost na yung Aug2022 contribution?

    1. Admin - Online Quick Guide October 13, 2022 Reply

       Hi, much better po, magemail ng deretso sa SSS para maitanong ang iyong concern, ito po ang email address, [email protected] or [email protected] or [email protected]

56. Brn November 2, 2022 Reply

    Hello, I can’t process my registration account on sss website (member). due to no date coverage period. Can you help me with this, convenient way po? Thank you!

    1. Admin - Online Quick Guide November 2, 2022 Reply

       you do not have SSS online access yet? are you registering your SSS account online?
       
       Or are you registering a Bank account in your SSS account?
       what is that date coverage period?

58. Jenna November 12, 2022 Reply

    Hi,

    nagbayad po ako ng sss loan gamit and gcash ko last November 9 pero until now hindi pa po sya nag show sa account ko. Any advice po na pwedeng contackin? Nag email na po ako sa prnhelpline.

    1. Admin - Online Quick Guide November 13, 2022 Reply

       Hi, baka nalate post ln sa account mo… check mo sa monday kasi nagweekend din baka hindi naclear ng SSS un payment…

60. missy November 28, 2022 Reply

    How to cancel conso loan? Di naman ako ngrequest pero amy dumating sken na approved na dw

    1. Admin - Online Quick Guide November 28, 2022 Reply

       Hi, maaari kang magemail sa Pag-IBIG para maipacancel ang iyong loan. Ito ang email address ng Pag-IBIG, [email protected]

62. Kyla Mae Albano February 15, 2023 Reply

    How to follow up my transaction regarding about updating my account in sss from temporary to permanent? I already sent the documents about it but sss did not respond to my request online. Do I need to go to a branch and pass there the documents?

64. Kyla February 15, 2023 Reply

    How to follow up my transaction regarding about updating my account in sss from temporary to permanent? I already sent the documents about it but sss did not respond to my request online. Do I need to go to a branch and pass there the documents?

    1. Admin - Online Quick Guide February 16, 2023 Reply

       If you are a new member applying for an SSS number, you need to go to any SSS branch to complete the process. They will take a photo and signature from you.

       Present the transaction number slip and supporting documents to the E-Center personnel of the SSS Branch.
       Proceed to UMID Card Enrollment upon the instruction of the E-Center personnel.

66. jayjay February 25, 2023 Reply

    Hello po. Nag apply po ako sss number through online kaso po di po sila nag send ng password para sa sss acc. pano po yon? di po ako makapag set ng appointment

    1. Admin - Online Quick Guide February 25, 2023 Reply

       Baka naman for new member di pa kailangan ng appointment, once ready na un mga documents or ID na kailangan punta ka ln sa nearest SSS branch sa lugar nyo…

       1. jayjay February 25, 2023 Reply

          To set an appointment for submission of the required documents for SS Number application, use the My.SSS Branch Appointment system in your My.SSS account. You can access the appointment system after activating your My.SSS account.

          Ayan mo ang email nila sakin kasama po nung sss number

          1. Admin - Online Quick Guide February 25, 2023 Reply

             A ok. Register mo un account mo online via this SSS link, https://member.sss.gov.ph/members/registrationPages/memberE1.jsp
             Kapag nakaregister ka na pwede ka na maglogin sa SSS online, using this link, https://member.sss.gov.ph/members/

             1. jayjay February 25, 2023

                eh yun nga po. kasi nung nag apply po ako. preferred user id po hiningi tapos mag sesend nalang daw po nung comfirmation link sa email para po sa password. kaya po nag aalangan ako magregister. okay lang po kaya magregister nalang?

68. Annie Rose F. Roca May 29, 2023 Reply

    Follow up ko po sana regarding sa status of my request thru my.sss.gov.ph (Member Data Change-Simple Correction). Wala pa rin kasi akong email na received hanggang ngayon sa status. Salamat po.

    Transaction Number: MO0219IM202305118187
    Date Submitted: May 11, 2023 12:22:56 AM
    Request: Correction of Name Due to Change in Civil Status

    1. Admin - Online Quick Guide May 30, 2023 Reply

       magsend po ng email sa SSS para sa inyong concern:
       [email protected] – for general inquiries
       [email protected] – for electronic facilities and web-related inquiries

       1. Annie Rose F. Roca May 30, 2023 Reply

          Nag-email po ako pero ito po yung response:

          Unknown To address
          Couldn’t deliver to the following recipients:
          [email protected], [email protected]

          Bakit ganito po?

          1. Admin - Online Quick Guide May 31, 2023 Reply

             hmm, mukhang di nga gumagana email nila…
             for the meantime, ito ang FB page ng SSS, https://www.facebook.com/SSSPh
             or try to call SSS Hotline 1455

70. Elmer delovieres August 16, 2023 Reply

    Good day bakit po hangang ngayon ang status ng retirement claim ko still pending? Nag file ako online july 31.2023

72. Emily Manalili September 6, 2023 Reply

    Gud day po my email po ako regarding sa unclaimed pension ng anak ko..sana po pakisagot ung concern ko..salamat