How to Pay for PSA Certificate Request using Credit Card/Debit Card

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The PSA Serbilis website is PSA's online facility for submitting requests for copy issuance of civil registry records (birth, marriage and death certificates) and issuance of certification of no marriage record (CENOMAR). PSA is formerly the National Statistic Office or NSO.  (Source)

This quick guide will show the process on how to pay your PSA Certificate order using online credit card payment facility.

If you want to request for a PSA Birth Certificate, Marriage Certificate, Death Certificate, and CENOMAR, click the link below to know the process:

1 To pay for your request, click the Step 2 button or go to Request tab and click the Payment button.

2 A new window will open. To pay using a credit card, click the Pay online via credit card now button.

Click the "Pay Online via credit card now" button

3 Read the PSA Serbilis Terms and Conditions and accept the terms contained within by clicking the I Accept button. 

4 Enter the Batch Request Number or Request Reference Number of the request you would like to pay through credit card. Then, click the Go button.

5 A new window will open showing the Requester’s Name, Delivery Address, and the amount to be paid. If all details are correct, click the Proceed to Payment. This will take you to the PesoPay secure online payment site where you will enter your credit card details.

6 The PesoPay Payment Service website will open. PSA Serbilis uses this credit card payment facility and Unisys Managed Services Corp will appear on your credit card statement.

Choose your payment method by clicking the logo, either by Visa, MasterCard, American Express or JCB. 

7 Enter the details of your credit card:

  • 16-digit Card Number
  • Expiry date
  • Name as shown on card
  • Card Verification Number (CVV)

Double check the details you have entered and click the Submit button.

8 For the next step, an OTP (One-Time-Password) will be sent to your mobile number.  Enter that OTP  to confirm the payment.

Once you have successfully confirmed your payment, wait for the delivery of the documents. Normally, it will take 3-13 days before you receive the documents. Delivery time is based on the delivery address you have provided in your request.

How to check the status of your PSA Serbilis Request?

To check the status of your request, go to the Home Page of PSA Serbilis. Look for the Check the Status of your Request tab. Enter the Batch Request Number or Request Reference Number and click the Go button.

The status of your request will appear. The description of the result will be displayed based on the current status.

What is the difference between the BATCH REQUEST NUMBER and the REQUEST REFERENCE NUMBER?

Batch Request Number is the generated number for ALL your requests in the batch while Request Reference Number is the generated number in each certificate you have requested. 

For payment, to pay for ALL your requests, use the Batch Request Number. To pay for a PARTICULAR or a specific certificate, use the Request Reference Number.

To know more about the PSA Serbilis services, read their Frequently Asked Questions (FAQs).

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