2022: Ways to Contact Pag-IBIG Fund for Inquiries and Concerns

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Pag-IBIG Fund officially launched the Virtual Pag-IBIG website page as the online portal of Pag-IBIG Fund Services last December 12, 2019. Pag-IBIG Fund members can now have an easy and convenient access to Pag-IBIG Fund services, anytime, anywhere.

The Virtual Pag-IBIG also provides a chat function where a Pag-IBIG Fund Service Agent is always ready to answer your inquiries or resolve any concerns you may have with your Pag-IBIG Fund membership.

To learn more about the chat function and other ways to contact -IBIG Fund for your inquiries and concerns, read the quick guide below​

1. Send an email to Pag-IBIG Fund personnel

You can also compose an email for your Pag-IBIG inquiries and concerns. Then, send it to Pag-IBIG email address, [email protected] for all members. For OFWs, you can also send your concerns to these email addresses: [email protected] and [email protected].

2. Follow Pag-IBIG Fund Official Facebook Page

Follow the Pag-IBIG Fund Official Facebook page for the latest news and updates about their services. Use the Comments section to ask for your inquiries and concerns.

3. Call Pag-IBIG Fund Hotline Number

Another way to contact Pag-IBIG Fund is by calling their Hotline Number (+632)8-724-4244. Once they receive your inquires or concerns, the processing time will be based on the nature of the concern.

4. Use the Pag-IBIG Fund Contact Form

You can also use the Email Us Form on Pag-IBIG Fund website for your concerns and inquiries. Fill up the form with the required information, then select your concern from the drop-down menu. You can also add some details of your inquiry or concern in the Message box. 

Write the code in the blank space and click the SEND button.

 

5. Chat with a Pag-IBIG Fund service agent

For any inquiries and concerns about Pag-IBIG services, you can have a chat with a Pag-IBIG Fund service agent 24/7, using the chat with us feature of Virtual Pag-IBIG. 

Click the avatar on the lower right of Virtual Pag-IBIG Home page. Complete the form and select the specific concern that you want to ask or clarify. Then, click the Submit button. A Pag-IBIG service agent will get back to you to address your concern.

6. Subscribe to Pag-IBIG Fund Official YouTube Channel

Subscribe to Pag-IBIG Fund Official YouTube Channel for the latest videos and updates about their services. Use the Comments section to ask for your inquiries and concerns.

7. Visit a Pag-IBIG Fund Branch

If you prefer to go to a Pag-IBIG Branch for your inquiries and concerns, here is the Office Directory of Pag-IBIG Fund Branches and location:

To know more about the Online Services offered by Virtual Pag-IBIG, click this quick guide:

This Post Has 19 Comments

  1. louis jake A. Ramos

    WOULD LIKE TO REQUEST COPY OF MY MISSING OFFICIAL RECEIPTS 5082443 PAYMENT DATE OCTOBER 6, 2017 AMOUNTING TO P200,000.00
    TRANSACTION NO. 278 CASHIER BIEUN C. BANGAD

      1. Eduardo S. Pernia

        Gudpm po. Follow up ko lng po. Yung bnayad ko nung month of january 2022 ay good for 3 months po yun. Mali ko lng po sa sm ako ngbayad. Kaya pnaayos ko po. Ngpunta po aq ng calamba pagibig. Sbi 2weeks maayos gang ngaun dpa na ayus. Tnx

  2. Eduardo Descallar

    Ano email ad para iforward ang payment receipt NG insurance NG home loan restructing program….

  3. esther joy

    ASK q lng po qng meron ka po STL LOAN hnd na po ba pwd mka apply ng calamity loan?

  4. Michael Jeremias

    Good day!
    Ask ko lang po, need po ba kukuha ng pag – ibig certificate allowing a unit owner for house improvement? example, ung part ng bahay na provision for laundry area noong nacquire ito , at at ang unit owner ay mag iislab at gawing room extension? if ever kailangan ang pag-ibig cert, ano po yung requirements para maaprubahan,,, what if October 2021 lang na-acquire ung unit through pag-ibig housing loan.
    Thank you and God Bless.

    1. Admin - Online Quick Guide

      Hi,

      Para po sa inyong katanungan, mangyari lamang na magemail sa PagIBIG, ito po ang email address nila, [email protected]

      1. Genevieve Dablo

        Hi admin,
        Ilang beses Po na Po akong nagmessage sa email add na ito.. [email protected] puro invalid. Bakit Po? Any other email address Po na maka access kami kaagad sa office ninyo?

  5. jasmin orille

    gud day po tanong ko lang ung sa asawa ko na loan ang tagal na po kasi hindi nahulugan nasa ibang bansa siya..paano ko po mahuhulugan ang loan niya

    1. Admin - Online Quick Guide

      magemail po kayo sa Pag-IBIG para maitanong kung paano kailan huling nagbayad ng loan, at para maituloy ang pagbayad. Ito po ang email address ng Pag-IBIG, [email protected]

  6. cyril

    Nag registered ako sir, kaso yung reply is Information entered already exist. Sabi proceed to nearest pag ibig Member services Office (MSO) Member services branch for registration/further verification/completion of MDF/issuance of PAG IBIG MID Number. OFW kc ako, kindly help what to do. thanks

  7. Anthony g.odoveza

    ang hirap po sa online gusto ko .ng po naman malaman ang number ko sa pab ibig

    1. Admin - Online Quick Guide

      May tracking number ka ba?

    2. Angelica

      Paano Malaman ang pag ibig number ko

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