Ways to Contact PhilHealth for Inquiries and Concerns

Share this:
Philippine Health Insurance Corporation or PhilHealth is an attached agency to the Department of Health. Its mandate is to provide health insurance coverage and ensure affordable, acceptable, available and accessible health care services for all citizens of the Philippines. Its functions are to administer National Health Insurance Program and to formulate and promulgate policies for the sound administration of the Program.
For your PhilHealth-related inquiries and concerns, here are the ways to contact PhilHealth.

1. Send an email to PhilHealth Action Center

For PhilHealth member related inquiries and concerns, you can compose an email and send it to PhilHealth Action Center email address: [email protected]

2. PhilHealth Callback Channel

Callback Channel: 0921-630-0009

Just text: “PHIC callback [space] your Landline or Mobile Number” (strictly without other details) to 0921-630-0009 and Philhealth will call you back during office hours on weekdays (8am - 5pm)

*Calling the callback number is discouraged

*Callback requests, if not accommodated due to high volume, will expire after 48 hours

3. PhilHealth Call Center Hotline

Call Center Hotline (02) 8-441-7442 (Office hours, weekdays only - 8am to 5pm)

4. Follow PhilHealth Social Media Accounts

PhilHealth Team Official Youtube Channel

PhilHealth Official Twitter Account

5. Visit PhiHealth Branch near you

Go to PhilHealth Branch Directory link, select a region and search for PhilHealth Branch near you.

For more information about the services and latest updates from Philhealth, you can visit their official website.
Share this:

This Post Has 14 Comments

  1. ralph anthony ramirez

    ilang weeks ba mag reply para sa pag add nga dependents?
    nag apply na nko …thanks

    1. Admin - Online Quick Guide

      few days or a week cguro bago sila magreply

  2. Edlyn martin

    Good day!
    Just want to ask for your help to retrieve my philhealth id number
    Thanks

    1. Admin - Online Quick Guide

      Hi, as of now, i think there is no way to retrieve PhilHealth Number online.
      But you can send an email to PhilHealth to ask your concern.
      Here is the PhilHealth email address, [email protected]

  3. Myra picardal

    Good day we are asking if their is a refund of Philhealth,the patient was admitted last September 2021.ty

  4. Jay Carmela Ciriaco

    trying to access the online portal…there’s no field to enter the Captcha code so I cannot access the site

    1. Admin - Online Quick Guide

      I assumed you already tried to refresh the page. O try another internet browser.. Chrome or Firefox…

      1. Adelo

        Hello po! Ask ko lang po kung may way po ba para malaman kung kailan na-issued yung Philhealth ID?

        1. Admin - Online Quick Guide

          Hi, not sure kung paano malalaman ang date issued ng PhilHealth ID kung wala ka na hawak na form nun nagapply ka.
          try to email PhilHealth para maitanong ang iyong concern. ito ang email address nila, [email protected]

  5. jonalyn

    thats my concern as well. I tried to send email to them waiting for reply.
    were you able to retrieve yours? thank you

  6. Hello,
    Just to enquire about the application of the Phil health North Med dialysis Center in Bogo city, it was opened last March and until now it’s not yet affiliated with Philhealth, we are thankful that they opened but it’s too much for us as one of the families that having a patient on dialysis, my father is having twice a week we were told that it takes 30 to 60 days to get it approved by philhealth we as one of the relatives are thankful that they opened but the financial side it’s too much for us, Can someone please help to make this dialysis Center be affiliated with Philhealth we will be thankful all of us here in Bogo city
    Kind regards

    1. Admin - Online Quick Guide

      Hi ma’am, please note that this website is not affiliated with PhilHealth and I cannot answer your query.
      You can send an email to PhilHealth, here is the email address, [email protected]

  7. Aya

    my question po ako about sa account ko

    What if nawalan po ako ng work for a year and gusto ko uli mag hulog ng philhealth as self employed. Why need ko bayaran mga months na wala ako work?

Leave a Reply