How to pay PLDT bill via PSBank Mobile app

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The Philippine Savings Bank (PSBank) is a savings bank based in the Philippines. It is a subsidiary of Metrobank and is the 2nd-largest savings bank in the Philippines after BPI Family Savings Bank. (Source)

The PSBank has an online facility where customers enjoy a hassle-free, safe banking, and easily and securely do most banking transactions while staying safely at home. It features a fresh interface and optimized mobile view as well as an expanded suite of intuitive and easy-to-navigate functionalities. 

One of the feature of PSBank mobile app is the Bills Payment. Once you have register your account via app, you will be able to access the Pay Bills option. You will be able to pay utility bills such as electricity, water, and internet. You can also pay school tuition fees, real estate, telcos, travel and toll fees and many more.

For this guide, it will show the steps on how to pay PLDT bill using PSBank mobile app.

  1. In the main dashboard, press the left menu and tap the Pay Bills section.
  2. Select the PSBank account where the amount will be deducted.
  3. If the bill is not yet enrolled, tap the PAY TO UNENROLLED BILLER  button.
  4. From the list of categories, choose the TELCO icon.
  5. On the list of billers, select PLDT.
  6. Enter the PLDT account details. Then, tap the Proceed button for the next step.
    • Account Number
    • Account Name
    • Telephone or Mobile Number
    • Reference Number (optional)
    • Remarks (optional)
  7. Enter the amount to be paid which is in your Manila Water bill and press the Proceed button to process the transaction.
  8. Review the details of the transaction and enter the OTP (One-Time PIN) sent to your registered mobile number and tap the Submit button.
  9. Once the transaction is successful, it will display the transaction details with reference number.

No PSBank app yet? You may download PSBank Mobile app from Google Play Store or Apple App Store.

PSBank app in Google Play
PSBank app in App Store
  • Login via Touch/Face ID
  • Log-in with save username feature
  • Monitor accounts in real-time
  • Transfer funds to PSBank and other banks using account number or QR code
  • Pay bills 24/7
  • Reload prepaid and broadband
  • View issued checks
  • Re-order checkbooks
  • Redo previous transactions with Favorites
  • Block the use of lost or stolen cards
  • Set mobile alerts for your debit and bills payment transactions

While with the new version, additional features have been added:

  • Online Account Opening – With just one (1) valid primary ID, a selfie, and a few taps on the app, you’ll be able to open a PSBank peso savings or prepaid card account whenever you want and wherever you are.  Tap, tap, tapos agad!
  • Toll RFID Relaod –  Load Autosweep and Easytrip Toll RFIDs in real-time.
  • Mobile Time Deposit Placement – Open a Peso Time Deposit account from the comfort of your home, 24/7 with just a few taps on your mobile phone. No need to go to the bank. 
  • Mobile Check Deposit – Deposit checks using PSBank Mobile just by taking a photo. No need to go the bank to get the checks cleared.
  • PSBank QR – Scan or Upload QR code to send money to PSBank and other participating Banks’ account. Generate your own QR code and send to persons for you to receive money or payments more conveniently.  
  • PaSend –Send cash 24/7 and withdraw at any PSBank or Metrobank ATM. No bank account or ATM card required for recipients.
  • PayMe – A first in the local banking industry, allowing PSBank Mobile clients to request for money from other users in a snap! Collecting payments quickly and easily is made possible with this unique feature.
  • Cardless Withdrawal – Withdraw cash without the need for an ATM card at any PSBank or Metrobank ATM.
  • ATM Card Lock/Unlock – Secure your funds with our PSBank ATM Card lock and unlock functionality. Security at your fingertips.
  • In-App One-Time Password – Instead of waiting for a one-time password (OTP) to be sent via SMS and going out of PSBank Mobile to access the code, the app will generate the code automatically.
  • Quick View – View account balances without the need to log in; clients can also avail of the ATM lock / unlock functionality.

For inquiries or concerns, you may call PSBank 24/7 Customer Experience Hotline at (632) 8845-8888 or email them at [email protected].

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