Have you ever received an email alert alarming you that your GCash account will be deactivated soon? An email claiming that you must take action by clicking a link in the message or pressing a button for a verification? THINK TWICE before you click. It could be a SCAM ALERT or PHISHING EMAIL you received sent by a fake GCash email address.
Phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication. Typically carried out by email spoofing or instant messaging, it often directs users to enter personal information on a fake website which matches the look and feel of the legitimate site.
SCAM #1. In this fake GCash email, the subject is to check your transaction to avoid scam. But this email itself is already a scam. If you press to whom the email came from, you will see the email address, hello-gcashappmob@gcash.com.ph, is a fake. As the legit email address of GCash is hello@gcash.com.
If you read the message, you will notice the word Check transaction. Never click or tap this as if will be directed to a fake website that can get your personal information and be used to hack your GCash account.
Just ignore or delete this type of email to avoid being hacked.
SCAM #2. In this fake GCash email, if you read the subject, it says that your account has been reported. Do not panic and read the message, but do not click any button or link.
A fund transfer has been made. But it is a fake transaction and only lets you click the link. Be careful with this type of email. To verify this type of transaction, go to your GCash app and view the transaction history under the Activity tab (from the bottom menu). If you accounted for all the listed transactions, you don’t have to worry. Ignore or just delete the email you received.
Never click or tap this as if will be directed to a fake website that can get your personal information and be used to hack your GCash account.
To further check the email, if you press to whom the email came from, you will see the email address is a fake one. As the legit email address of GCash is hello@gcash.com.
SCAM #3. Another phishing email: Secure your personal information. Verify Now.
Be careful with this type of email. Do not engage in this type of email and never click a link or button included in the message. This link or button, as in this email, the Verify Now/Verify My Account button, may be directed to a fake website that may obtain your personal information and be used to hack your GCash account.
To further check the email, if you tap who the email came from, you will see the fake email address. Because the legit GCash email address is hello@gcash.com.
SCAM #4. One more phishing email: Your account is at risk.
You will panic reading this and the first thing you will do is click the Secure My Account link. Don’t do that. Stay calm and check out the GCash app first. If you have access to your GCash account and your funds are still in tact, then, there is nothing wrong with your GCash account. And to check for any suspected transaction, go to transaction history under the Activity tab.
Be aware of this type of email. Don’t just click any link or button. This link or button may be directed to a fake website that may obtain your personal information and be used to hack your GCash account.
To further check the email, if you press to whom the email came from, you will see the email address is a fake one. As the legit email address of GCash is hello@gcash.com.
SCAM #5. GCash Loyalty Rewards. Its a scam.
There is no loyalty rewards introduced by GCash. The only rewards points related to GCash is the Globe Rewards.
If you receive this kind of email. Do not click the Claim Reward or Claim Here button or any link in the message. This link or button can be directed to a fake website that can get your personal information and be used to hack your GCash account.
To further check the email, if you press to whom the email came from, you will see the email address is a fake one. As the legit email address of GCash is hello@gcash.com.
GCash email address
The GCash legit email address is hello@gcash.com which normally sent email about any GCash new features and offers. This email will never sent a message asking to verify your GCash account or any other malicious emails.
If you encounter a suspicious transaction, never contact another platform and just use the GCash Help Center found within the GCash app.
Submit a Ticket
- To submit a ticket, in your GCash app, go to Profile tab and select Help.
- If you have issue with your account or any suspicious transaction has been made, you can submit a ticket, tap the Submit a Ticket button.
- Complete the details required and details of your concern and submit the form. You can also choose the Chat with Gigi, the GCash’s Virtual Assistant.
You can also call the GCash Support at 2882.
Please always be alert when identifying a phishing email. It may seem legit, but be careful in dealing with it. Never click a button included in the message. Do not reply to that type of email and immediately delete it from your inbox.
Beware and always be aware.