Shopping at The SM Store from home? Now, it's possible. Browse the online catalog for the essentials you need, then contact The SM Store branch near you via Viber/SMS to order.
Participating The SM Stores Branches
| Metro Manila | Aura, Bicutan, Cubao, Estancia, Fairview, Makati, Marikina, North EDSA, Novaliches, San Lazaro, San Mateo, Sta. Mesa, Sucat, Taytay |
| North Luzon | Cabanatuan, Cauayan, Clark, Marilao, Olongapo Central, Pampanga, Rosales, Urdaneta |
| South Luzon | Bacoor, Calamba, Dasmariñas, Legazpi, Lipa, Lucena, Molino, Naga, Rosario, San Pablo, Santa Rosa, Trece Martires |
| Visayas and Mindanao | Bacolod, Cagayan de Oro (Uptown), CDO Downtown Premier, Cebu, Davao, Delgado, Iloilo, Lanang |
More branches will be offering this service soon—please stay tuned for updates.
How to Order
Contact your preferred The SM Store branch via Viber/SMS during the specified operating hours.
- Send the following information:
- Full Name
- Mobile Number
- Order/s (brand, type, and/or variant) with quantity of pieces
- A branch representative will get in touch with you regarding order confirmation, payment, and delivery details.
No Viber app yet?
For latest updates about #SMCalltoDeliver, add The SM Store to your viber.
Click here for the official Viber community of The SM Store
Submission of the following information gives consent to THE SM STORE, its affiliates and its service group to collect, use, store or otherwise process your personal data to verify, complete and deliver your purchase from said Company. Submission means you agree to the use of said data for analytics and commercial or marketing purposes; and agree to receive corporate communications from the Company and to the sharing of your information with its service providers who will deliver the items to your designated location.
SM Stores Contact Numbers
| Branch | Contact Info | Operating Hours |
| Aura | 0917 809 4414 0917 623 4946 | Monday to Friday 9:00 AM to 4:00 PM |
| Bicutan | 0917 809 4629 0906 573 0108 0917 320 9189 0997 904 7365 0917 633 0403 0917 624 0140 | |
| Cubao | 0917 819 6565 0917 809 4627 | |
| Estancia | 0917 803 6444 0917 867 6582 | |
| Fairview | 0917 809 4625 0917 870 1731 | |
| Makati | 0917 809 4408 0956 871 3026 | |
| Marikina | 0917 809 4631 0917 823 9982 | |
| North EDSA | 0917 809 4402 0917 804 5043 | |
| Novaliches | 0917 809 4635 0906 347 5218 0917 819 6462 | |
| San Lazaro | 0917 530 5261 0917 552 5894 0928 759 7271 0917 552 5909 0917 809 4618 | |
| San Mateo | 0917 540 4282 0926 716 1511 | |
| Sta. Mesa | 0917 518 2973 0998 544 2467 0977 442 8038 | |
| Sucat | 0917 809 4626 0917 320 9161 0906 059 3289 | |
| Taytay | 0917 809 4628 0917 530 4257 |
| Branch | Contact Number/s | Operating Hours |
| Cabanatuan | 0917 580 9776 | Monday to Saturday 8:00 AM to 3:00 PM |
| Cauayan | 0917 861 5396 0975 312 3099 | |
| Clark | 0917 809 0615 0995 027 7553 | |
| Marilao | 0917 552 5842 | Monday to Saturday 9:00 AM to 3:00 PM |
| Olongapo Central | 0917 869 6850 | Monday to Friday 8:00 AM to 3:00 PM |
| Pampanga | 0917 513 5591 0953 354 2142 | Monday to Saturday 8:00 AM to 3:00 PM |
| Rosales | 0917 557 8487 | |
| Urdaneta | 0918 483 4632 | Monday to Friday 8:00 AM to 3:00 PM |
| Branch | Contact Number/s | Operating Hours |
| Bacoor | 0917 868 5817 | Monday to Saturday 8:00 AM to 3:00 PM |
| Calamba | 0917 552 5962 | Monday to Sunday 9:00 AM to 4:00 PM |
| Dasmariñas | 0917 809 0584 0917 843 9482 | Monday to Saturday 8:00 AM to 3:00 PM |
| Legazpi | 0917 838 4751 | Monday to Saturday 9:00 AM to 4:00 PM |
| Lipa | 0917 868 4173 | Monday to Saturday 8:00 AM to 3:00 PM |
| Lucena | 0917 305 0049 | Monday to Sunday 9:00 AM to 4:00 PM |
| Molino | 0917 673 4054 | Monday to Saturday 8:00 AM to 3:00 PM |
| Naga | 0917 552 5217 | Monday to Sunday 9:00 AM to 4:00 PM |
| Rosario | 0917 809 0185 0917 530 4106 | Monday to Saturday 8:00 AM to 3:00 PM |
| San Pablo | 0917 557 8078 | Monday to Sunday 8:00 AM to 3:00 PM |
| Santa Rosa | 0917 868 4079 | Monday to Sunday 9:00 AM to 4:00 PM |
| Trece Martires | 0917 818 0929 | Monday to Saturday 8:00 AM to 3:00 PM |
| Branch | Contact Number/s | Operating Hours |
| Bacolod | 0917 809 0782 0917 530 7946 | Monday to Saturday 9:00 AM to 4:00 PM |
| Cagayan de Oro (Uptown) | 0917 530 4710 | Monday to Sunday 9:00 AM to 4:00 PM |
| CDO Downtown Premier | 0917 841 4283 | |
| Cebu | 0917 324 6869 | Monday to Saturday 9:00 AM to 4:00 PM |
| Davao | 0917 504 2830 0947 287 2208 | |
| Delgado | 0917 552 5079 | Monday to Friday 9:00 AM to 4:00 PM |
| Iloilo | 0917 809 0431 | |
| Lanang Premier | 0917 809 3316 0917 530 8662 | Monday to Saturday 9:00 AM to 4:00 PM |
The SM Store Catalog
You can view the latest catalog of The SM Store here.
How to Pay
The following modes of payment will be accepted:
- Cash on delivery (COD)
- Credit card payment upon delivery
- Debit card payment upon delivery
- Online bank transfer for Metro Manila stores
Frequently Asked Questions
All essential items available at The SM Store may be ordered. If there are items you wish to purchase that are not in the catalog, please get in touch with The SM Store branch near you to check availability.
There will be no minimum purchase requirement for customers.
Orders can be processed and confirmed during the operating hours of the stores listed above. Please expect a response from the branches during this period. However, order processing may vary depending on ECQ regulations in your area.
We are committed to delivering your essentials in the fastest time possible. Please be advised that delivery time may vary depending on ECQ regulations in your area.
Delivery of The SM Store items is FREE.
*Delivery fees apply for purchases within Metro Manila.
Yes. Members and cardholders of the following loyalty programs may earn points for delivery transactions:
- All SMAC types
- All SMAC Prestige types
- All BDO Rewards types
- Baby Company MOM Card
- The Body Shop Love Your Body Card
- Supplies Station SSI Card
- All PRiMO Card types
