PSBank Cardless Withdrawal: Withdraw cash without your ATM card

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The Philippine Savings Bank (PSBank) is a savings bank based in the Philippines. It is a subsidiary of Metrobank and is the 2nd-largest savings bank in the Philippines after BPI Family Savings Bank. (Source)

The PSBank has an online facility where customers enjoy a hassle-free, safe banking, and easily and securely do most banking transactions while staying safely at home. It features a fresh interface and optimized mobile view as well as an expanded suite of intuitive and easy-to-navigate functionalities. 

Cardless Withdrawal

One of the feature of the app is the Cardless Withdrawal. With this, you will be able to withdraw money from any PSBank ATM machine without your ATM card. The minimum amount to withdraw is PHP 100, while the maximum amount limit is PHP 10,000 per transaction, and maximum amount of PHP 30,000 per day. This transaction is free if you withdraw an amount at any PSBank ATM but there is a P7.50 service fee if you withdraw at Metrobank ATM machines.

With cardless withdrawal, it will help to minimize fraud and ATM skimming and it is very convenient as you have access to your account anytime.

Here are the steps to follow to request a cardless withdrawal transaction:

 
  1. Once you successfully logged into your account via PSBank mobile app, in the left menu, select Cardless Withdrawal.
  2. If you do not any previous request, tap Create a Request button.
  3. Select the source account from which the amount will be deducted.
  4. Enter the amount to be withdrawn and nominate a 4-digit PIN (PIN1).  Take note of this code as you need it later. And for security, do not share this information to anyone.
  5. Review the details you have entered. And type-in the One-Time Password which was sent to your registered mobile number. And press Submit button.
  6. You successfully created a request for cardless withdrawal. A second PIN was generated. Take note also of this PIN2 as it is required in the ATM later and it is valid only for 30 minutes after your request.
STEP 1. In the left menu, select Cardless Withdrawal.
STEP 1. In the left menu, select Cardless Withdrawal.
STEP 2. Tap Create Request
STEP 2. Tap Create Request
STEP 3. Select the account number.
STEP 3. Select the account number.
STEP 4. Enter amount to withdraw and nominate 4-digit PIN.
STEP 4. Enter amount to withdraw and nominate 4-digit PIN.
STEP 5. Review details and enter OTP received.
STEP 5. Review details and enter OTP received.
STEP 6. Request has been successful. PIN2 is generated. You may proceed now to PSBank ATM.
STEP 6. Request has been successful. PIN2 is generated. You may proceed now to PSBank ATM.

Once you go to any PSBank or Metrobank ATM machines, press the ENTER key to start your Cardless Withdrawal transaction. Enter your nominated four-digit (PIN 1), then the generated six-digit (PIN 2), and the amount you indicated in your request. If all the details provided are correct, the ATM will dispense cash. If not, an error message will appear on the ATM screen.

No PSBank app yet? You may download PSBank Mobile app from Google Play Store or Apple App Store.

PSBank app in Google Play
PSBank app in App Store
  • Login via Touch/Face ID
  • Log-in with save username feature
  • Monitor accounts in real-time
  • Transfer funds to PSBank and other banks using account number or QR code
  • Pay bills 24/7
  • Reload prepaid and broadband
  • View issued checks
  • Re-order checkbooks
  • Redo previous transactions with Favorites
  • Block the use of lost or stolen cards
  • Set mobile alerts for your debit and bills payment transactions

While with the new version, additional features have been added:

  • Online Account Opening – With just one (1) valid primary ID, a selfie, and a few taps on the app, you’ll be able to open a PSBank peso savings or prepaid card account whenever you want and wherever you are.  Tap, tap, tapos agad!
  • Toll RFID Relaod –  Load Autosweep and Easytrip Toll RFIDs in real-time.
  • Mobile Time Deposit Placement – Open a Peso Time Deposit account from the comfort of your home, 24/7 with just a few taps on your mobile phone. No need to go to the bank. 
  • Mobile Check Deposit – Deposit checks using PSBank Mobile just by taking a photo. No need to go the bank to get the checks cleared.
  • PSBank QR – Scan or Upload QR code to send money to PSBank and other participating Banks’ account. Generate your own QR code and send to persons for you to receive money or payments more conveniently.  
  • PaSend –Send cash 24/7 and withdraw at any PSBank or Metrobank ATM. No bank account or ATM card required for recipients.
  • PayMe – A first in the local banking industry, allowing PSBank Mobile clients to request for money from other users in a snap! Collecting payments quickly and easily is made possible with this unique feature.
  • Cardless Withdrawal – Withdraw cash without the need for an ATM card at any PSBank or Metrobank ATM.
  • ATM Card Lock/Unlock – Secure your funds with our PSBank ATM Card lock and unlock functionality. Security at your fingertips.
  • In-App One-Time Password – Instead of waiting for a one-time password (OTP) to be sent via SMS and going out of PSBank Mobile to access the code, the app will generate the code automatically.
  • Quick View – View account balances without the need to log in; clients can also avail of the ATM lock / unlock functionality.

For inquiries or concerns, you may call PSBank 24/7 Customer Experience Hotline at (632) 8845-8888 or email them at [email protected].

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