How to top-up GrabPay wallet via Instapay in BDO Mobile app

Upgrading your digital payment experience has never been this convenient as you can now transfer funds to your GrabPay account hassle-free and in real-time, thanks to InstaPay. GrabPay Philippines joined the long list of participating banks and e-money issuers that utilize InstaPay for money transfers, making it easier for you to manage your finances. Apart from BDO, GrabPay has also partnered with other BSP-supervised banks and non-bank e-money issuers in the country. Whether you’re shopping online, paying for bills or simply sending money to your loved ones, a seamless transfer process is now assured with GrabPay’s collaboration with InstaPay. Say goodbye to long waiting times and hello to safe and swift transactions!

Sending money via InstaPay is a quick and easy process. All that the customer needs to do is access their bank’s or e-money issuer’s mobile app or internet banking facility in order to get started. From there, they can choose the option to send funds to another financial institution via the InstaPay service. The process is straightforward and simple. All the customer needs to do is provide the required details, and the money will be transferred almost instantly. Whether it’s for a personal or business transaction, using InstaPay is an efficient and convenient way to send money.

For customers with BDO Online Banking account, below is the 6-easy steps on how to top-up GrabPay wallet using your BDO account via InstaPay in BDO Mobile Banking app

Guide in Slides

STEP 1. Login to your BDO account.
STEP 1. Login to your BDO account.
STEP 2. Tap Send Money and select To Another Local Bank
STEP 2. Tap Send Money and select To Another Local Bank
STEP 3. Select Proceed without a template for new transaction.
STEP 3. Select Proceed without a template for new transaction.
STEP 4a. Select GrabPay Philippines for Destination Bank
STEP 4a. Select GrabPay Philippines for Destination Bank
STEP 4b. Enter receiver's details.
STEP 4b. Enter receiver's details.
STEP 4c. Tap Confirm button.
STEP 4c. Tap Confirm button.
STEP 5. Review details and tap Continue button.
STEP 5. Review details and tap Continue button.
STEP 5. Review details and tap Continue button.
STEP 5. Review details and tap Continue button.
STEP 6. Money sent successfully.
STEP 6. Money sent successfully.
STEP 6. Money sent successfully.
STEP 6. Money sent successfully.

1 Open the BDO Mobile Banking app. Enter your Username and Password. Tap the LOGIN button to go to your account.

 

2 From the bottom menu, press the SEND MONEY icon. Then, select To Another Local Bank option to start the process of money transfer. 

 

3  Select the Proceed without a template button and click the CONTINUE button for the next step.

 

4  To send money to any GrabPay account, select GrabPay Philippines (GBY) in Destination Bank option. Then complete the details of Sender and Receiver, as follows: 

  • Sender Details
    • Settlement Type – Credit to Another Local Bank
    • Transaction Type – Credit to Other bank
    • Value Date – Date of transaction
    • Transfer from – Select your BDO Account where you will deduct the amount
  • Amount and Destination Details
    • Amount – Value of money to be sent
    • Destination Bank – select GrabPay Philippines (GBY)
    • Destination Account Number – Enter the 10-digit Receiver’s Account Number/Mobile Number ( E.g. 927xxxxxxx)
  • Receiver Details
    • Receiver Name – Last Name, First Name, Middle Initial
    • Mobile Number
    • Purpose of Transaction
  • Save Template
    • Template Name 
    • Template Description

Review and make sure that you have entered the correct information. Then, click the CONFIRM button to process the request. 

 

STEP 4a. Select GrabPay Philippines for Destination Bank
STEP 4b. Enter receiver's details.
STEP 4c. Tap Confirm button.

5  The transaction summary will show with the total amount you will send plus the service charge. You can also verify the sender details and receiver details before you proceed. Then, click the Continue button.

Note: The amount you have entered plus the service fee will be deducted from the account you have selected and will be sent real-time via InstaPay. If the transaction is unsuccessful, BDO will credit back both the amount and the service fee within 1-2 banking days.

Service Charge using Instapay was waived during the ECQ/GCQ or Lockdown period.

 

STEP 5. Review details and tap Continue button.
STEP 5. Review details and tap Continue button.

6 The detail summary of the transaction will show  that the money was sent successfully in real-time via InstaPay.  A reference number is also generated for the transaction.

Ask the recipient if the amount has been received in the provided account.

 

In the Grab app, the amount will be added to GrabPay wallet fund.

If you do not have BDO Mobile Banking app yet, you can download it using Google Play for Android phones and tablets or download in the Apple Store for iPhone and iPad users. Click the icon below and it will be directed to BDO Personal Banking mobile app. You can also find this mobile app by typing BDO Personal Banking in Google Play or Apple store search tab.

Click the image above and it will be directed to BDO Personal Banking app in Google Play
Click the image above and it will be directed to BDO Personal Banking app in Apple Store

You can also view the complete quick guide below to sign-up an account using BDO Mobile Banking App.

How to download and install BDO Mobile Banking app

BDO Mobile Banking is a software application wherein users can access their own BDO account while on-the-go. By installing the ...
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If you are someone who wants to learn more about InstaPay, we have some great resources for you. One of these is the InstaPay Fact Sheet, which you can access by clicking on this link. This resource has a lot of helpful information that can help you understand more about this payment service. Additionally, if you want to know which banks and institutions participate in InstaPay, you can check out this list by visiting this website. Finally, if you are curious about the fees associated with using InstaPay, you can find out more by clicking on this link. We hope that you find these resources helpful and that you are able to learn more about InstaPay.

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