Do you want the power to access your Meralco bill? Now you can, anytime, anywhere. Meralco has introduced Meralco Online where you can access your Meralco account through the Meralco Online website or Meralco app.
To pay for your Meralco bill using Credit Card or Debit Card, you must first create a Meralco Online account. Follow the quick guide below on how to register an account to access your Meralco account. Once you have successfully created an account, you can now access your Meralco account and pay unpaid bills using the Credit Card or Debit Card.
Step 1: Download Meralco app or go to Meralco Online website
You can download Meralco app in Google Play Store for Android phones and tablets or in the Apple Store for iPhone and iPad users. Click the icon below and it will be directed to Meralco mobile app. You can also find this mobile app by typing Meralco in Google Play or Apple store search tab.
Aside from the Meralco app, you can also register and access your account using the Meralco Online website.
Guide in Slides
Step 2: Online Registration (For First Time Users) or Login to your Account
Click the link below for the step by step online registration.
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How to check Meralco bill online - Hello there! Have you ever wished to have the convenience of accessing your Meralco bill anytime and anywhere? Good news for you because your wish just came true! Meralco has introduced their latest innovation, the Meralco Online. It’s a platform where you can have complete control over your Meralco account with just a few clicks. […]Step 3: Select your unpaid Meralco bill
1 Login to your account via Meralco app or Meralco Online website.
2 On the main dashboard, click the Pay Now button.
3 To pay for a specific month of your unpaid bill, select the bill for that particular month. If you want to pay for all unpaid bills, click the Pay Now button.
4 For this quick guide, May bill has been selected. Tap the Pay Now button to process the payment.
5 There are 4 payment options to choose from:
- Credit Card
- Debit Card
- Prepaid (GCash)
- Prepaid (Smart Money, PayMaya)
For this tutorial, Credit Card was selected.
Enter the details of your Credit Card:
- Card Number – 16-digit number
- Expiry Date – in MM/YYYY format
- Card Security Code (CVV) – 3-digit code at the back of your card
- Cardholder Name – Name written on the card
- Billing Address
Review the details you have entered and press the Next button to proceed.
Step 4: Payment Processing and Confirmation
1 The transaction payment summary will be displayed. Please note that a convenience fee for using this facility will be added to the total amount. To confirm the payment, tap the Pay Now button.
2 Depending on your type of Credit Card and Bank, a secured page will be used for entering your OTP. Enter the OTP that was sent to your mobile number and click the Proceed button.
3 A confirmation message and details will display for a successful transaction.
4 Meralco will then process your payment. Payment Reference Number will be generated for the transaction. Wait for the email once you5 payment has been posted.
5 You will receive an email once your payment has been posted to their system.
Understanding your May bill
As part of the ECQ period, some March and all April bills were estimated based on the past 3 months’ average daily consumption following the Distribution Services and Open Access Rules (DSOAR) issued by the ERC.
These past 3 months- December 2019, January 2020 and February 2020, were considered “low consumption” months as these were significantly cooler months compared to the summer months of March, April and May.
Aside from these, the following factors may have affected your May bill:
- Increased consumption during ECQ- Everyone’s at home, so appliances are switched on most of the time, especially fans and aircons. Aircons which most would use 6 to 8 hours per day before ECQ could be using it for 12 to 24 hours per day in ECQ.
- Temperatures are at record high (max so far for 2020 is at 37.3⁰C with Heat Index of 42⁰C)
- Actual Consumption minus Estimated Consumption was added in the May bill.
The May bill is a result of the actual kWh Consumption from the current meter reading, less the estimated consumption.
To understand how your Meralco bill is calculated, here is the complete Meralco article explaining your May bill or view Meralco’s post about it on its Facebook page.