Puregold recently launched the Puregold Mobile app which serves as a shopping ally or SALLY to customers. The main feature of the app is a cart-less grocery shopping experience for loyal Puregold customers. Shoppers have two options for ordering grocery items in the app, either by scanning the barcode of the products or using the search tab by typing the specific keywords to select the item.
Upon checkout, there are three available payment methods to choose from: GCash, Debit Card or Credit Card, and Pay-In Store. Once your order has been placed, a customer service representative will contact you to finalize your order. Then, monitor the status of your order in your Mobile app, until it is ready for pick-up at your chosen Puregold branch. In the new update of the app, delivery option is now available in Metro Manila and other areas in Luzon.
Puregold Branches with Door-to-Door Delivery Service (as of May 29, 2020):
- Puregold Agora (Servicing the cities of San Juan, Mandaluyong, and Manila)
- Puregold Makati (Servicing the cities of Makati and Manila)
- Puregold Monumento (Servicing the cities of South Caloocan, Malabon, Navotas)
- Puregold QI Central (Servicing the cities of Manila and Quezon City)
- Puregold Commonwealth (Servicing Quezon City)
- Puregold Biñan (Servicing Biñan, San Pedro, Sta Rosa)
- Puregold Pasig (Servicing Pasig City)
- Puregold Taguig (Servicing Taguig City and Pateros)
- Puregold San Pablo (Servicing San Pablo City, Alaminos, and Calauan)
- Puregold Paco (Servicing City of Manila)
- Puregold Paso de Bilas (Servicing Valenzuela City)
- Puregold Tagapo (Servicing Cabuyao and Sta Rosa)
- Puregold Taytay (Servicing Antipolo City, Angono, Cainta, and Taytay)
- Puregold Ayala Malls Marikina (Servicing Marikina City)
- Puregold Novaliches (Servicing Quezon City)
- Puregold Terraces (Fairview) (Servicing Quezon City)
- Puregold Visayas (Servicing Quezon City)
- Puregold Malolos (Servicing Malolos, Bulacan)
- Puregold Molito Alabang (Servicing Las Piñas and Muntinlupa)
- Puregold Shaw (Servicing Mandaluyong)
- Puregold San Jose del Monte (Servicing SJDM, Bulacan)
- Puregold Libertad (Servicing Pasay, Makati, Parañaque, Las Piñas)
- Puregold San Mateo (Servicing San Mateo, Rodriguez – Montalban, Quezon City)
- Puregold GMA Cavite (Servicing Carmona, Gen Mariano Alvarez)
- Puregold Tanza (Servicing Tanza, Novelata, Rosario)
- Puregold Bacoor (Servicing Bacoor)
- Puregold Sucat (Servicing Parañaque, Las Piñas)
- Puregold Cainta Q. Plaza (Servicing Cainta, Antipolo, QC, Pasig, Marikina)
- Puregold Jr Betterliving (Parañaque, Taguig)
• Puregold Agora
• Puregold Ayala Malls
• Puregold Bacoor
• Puregold Baesa
• Puregold Better Living Jr
• Puregold BF Homes Jr
• Puregold Binan
• Puregold Cainta Q. Plaza
• Puregold Commonwealth
• Puregold GMA Cavite
• Puregold Lakefront
• Puregold Libertad
• Puregold Makati
• Puregold Malolos
• Puregold Mindanao Avenue
• Puregold Molito Alabang
• Puregold Montalban
• Puregold Moonwalk
• Puregold Novaliches
• Puregold Paco
• Puregold Paranaque
• Puregold Pasig
• Puregold Paso de Blas
• Puregold QI Central
• Puregold San Antonio
• Puregold San Dionisio Jr
• Puregold San Mateo
• Puregold San Pablo
• Puregold Shaw
• Puregold SJDM Starmall
• Puregold Southpark BF Homes
• Puregold Sucat
• Puregold Tagapo
• Puregold Taguig
• Puregold Tanza
• Puregold Taytay
• Puregold TDC Susano
• Puregold Terraces
• Puregold Visayas
To download the app and to know the process of grocery shopping using the Puregold Mobile app, take time to read the quick guide below:
STEP 1: Download and Install Puregold Mobile app
STEP 2: Sign-up for an Account
For Pick-up Option:
STEP 3: Start your grocery shopping experience
STEP 4: Checkout and Place your order
STEP 5: Wait for a call and monitor the status of your order
STEP 6: Pick-up your order at your chosen Puregold Branch
For Delivery Option, click here
Puregold Branches – Contact Numbers
Puregold Advisory:
Order Shopping Hours: 6AM to 2PM
Limited slots are allotted per store to ensure order fulfillment.
STEP 1. Download and Install Puregold Mobile App
1. First, download the Puregold Mobile using Google Play for Android phones or download in the Apple Store for iPhone and iPad users. Click the icon below and it will be directed to the app.
2. Click INSTALL for Android users or GET for iOS users to start the Puregold Mobile app installation on your device.
3. Once installed, click OPEN to start using the mobile app or tap the Puregold mobile icon on your smart phone.
STEP 2. Sign-up for an Account
1. For new users, you have 3 options to sign-up for an account: Facebook account, Google account or Sign Up with Email. For this tutorial, Facebook account was used for the registration. Click the Continue to Facebook button.
2. If you are already login to your Facebook account, your profile will pop-up. Tap the CONTINUE AS (YOUR NAME) for the next step.
3. Then, enter your mobile number. This is required to send alerts and notifications about the status of your order. Click the Next button to continue
4. A 6-digit verification code will be sent to your mobile number. Enter that code in the space provided and tap the Submit button.
5. If you have a Puregold Loyalty Card (Tindahan ni Aling Puring (TNAP) or Puregold Perks Card), enter the card number and click the Verify button for verification.
If you do not have a Puregold Loyalty Card, click the Skip button to proceed.
6. If you sign-up an account successfully, you will be directed to the Puregold Mobile app main menu.
STEP 3. Start your grocery shopping experience
1. To start your order, select Store Pickup or Delivery. For this guide, Store Pick-up has been selected. For delivery option, click here.
2. Select the nearest available Puregold Branch in your area.
3. You have two options to order an item: either by using the Scan Barcode or the Search tab.
- SCAN BARCODE: Press the Scan icon to scan an item. For example, look for the bar code of an alcohol that you want to buy. Align the bar code in your smartphone to detect the description. If valid, the item will be added to your cart. Click the item to double check the details.
- SEARCH TAB: Tap the Search icon located in the upper right corner of the Cart menu. Type the Brand or Category to find an item. For example, type Great Taste to find a Great Taste coffee brand and look for the specific item you need. If you confirm that it is the item you are looking for, click the ADD TO CART button to add it to your order list.
4. All products that you have ordered will be added to your cart list. To change the quantity of the product, click the plus (+) or minus (-) button beside each item. And for removing an order in your cart, swipe the product to the left and press the REMOVE button to delete it.
STEP 4. Checkout and Place your order
1. Double-check all items in your shopping list. The total amount of your order is also displayed below the cart menu for your information. Click the Checkout button to proceed to payment.
2. In this Checkout menu, click the Select Payment Method. There are three (3) available Payment Method you can choose from: GCash, Credit/Debit Card, and Pay-In Store. For this tutorial, Pay-In Store has been selected. Then, click the Place Order button to proceed.
3. An order number will be generated for your order. A customer service representative from Puregold will contact you once the order is finalized. To monitor the progress of your order, click the My Orders button.
4. On this menu, you can monitor the status of your order until it is ready for pick up. Aside from this, you will also receive a text message regarding the progress of your order.
STEP 5. Wait for a call and monitor the status of your order
Once a costumer service representative contacted you, he/she will inform you if all the items in your order are available or not. If in case a product is not available, you have the option to cancel it or replace with alternative items. The changes in your order will be reflected also in your Puregold Mobile app.
And when you agree with the changes or if all your items are available, the next step is Awaiting Payment. If you have selected Pay-In Store, take note of the pickup time stated in the your order progress page, and proceed to Puregold branch you have selected to pay and receive the order.
NOTE: There is a separate line for Pick-up so no need to fall in line.
STEP 6. Pick-up your order at your chosen Puregold Branch
Proceed to the Puregold Branch you have selected to picku-up your order. Go directly to the Pick-up area for Puregold Mobile App users.
The status of your order will be complete once you have paid and collected the items. This status is also reflected in your Puregold Mobile app account.
For Delivery Option:
Puregold Branches with Door-to-Door Delivery Service (as of May 28, 2020):
- Puregold Agora (Servicing the cities of San Juan, Mandaluyong, and Manila)
- Puregold Makati (Servicing the cities of Makati and Manila)
- Puregold Monumento (Servicing the cities of South Caloocan, Malabon, Navotas)
- Puregold QI Central (Servicing the cities of Manila and Quezon City)
- Puregold Commonwealth (Servicing Quezon City)
- Puregold Biñan (Servicing Biñan, San Pedro, Sta Rosa)
- Puregold Pasig (Servicing Pasig City)
- Puregold Taguig (Servicing Taguig City and Pateros)
- Puregold San Pablo (Servicing San Pablo City, Alaminos, and Calauan)
- Puregold Paco (Servicing City of Manila)
- Puregold Paso de Bilas (Servicing Valenzuela City)
- Puregold Tagapo (Servicing Cabuyao and Sta Rosa)
- Puregold Taytay (Servicing Antipolo City, Angono, Cainta, and Taytay)
- Puregold Ayala Malls Marikina (Servicing Marikina City)
- Puregold Novaliches (Servicing Quezon City)
- Puregold Terraces (Fairview) (Servicing Quezon City)
- Puregold Visayas (Servicing Quezon City)
- Puregold Malolos (Servicing Malolos, Bulacan)
- Puregold Molito Alabang (Servicing Las Piñas and Muntinlupa)
- Puregold Shaw (Servicing Mandaluyong)
- Puregold San Jose del Monte (Servicing SJDM, Bulacan)
- Puregold Libertad (Servicing Pasay, Makati, Paranaque, Las Pinas)
- Puregold San Mateo (Servicing San Mateo, Rodriguez – Montalban, Quezon City)
- Puregold GMA Cavite (Servicing Carmona, Gen Mariano Alvarez)
- Puregold Tanza (Servicing Tanza, Novelata, Rosario)
- Puregold Bacoor (Servicing Bacoor)
1. To start your order, select the Delivery option.
2. Read the delivery guidelines and tap the Accept Terms button to agree with the terms and conditions.
3. Add your delivery address.
4. Select the Puregold Branch available in your area.
5. Select the items you need and add to your cart.
6. For the next step, go to STEP 4 for checkout and payment, then STEP 5 to monitor your order
STEP 4: Checkout and Place your order
STEP 5: Wait for a call and monitor the status of your order
7. Once your order has been finalized, wait for a call or text confirmation for delivery schedule.
Puregold Branches - Contact Number
For order assistance, you can call your Puregold branch. Here’s a list of contact numbers for each branch of Puregold. You can also send an email to [email protected].
Puregold Branch | Contact Number |
Puregold Agora | 09178205554 |
Puregold Ayala Malls Marikina | 09178207592 |
Puregold Bacoor | 09178551392 |
Puregold Baesa | 09178261783 |
Puregold Better Living Jr | 09178204119 |
Puregold BF Homes Jr | 09178206212 |
Puregold Binan | 09178207137 |
Puregold Cainta Q. Plaza | 09178261872 |
Puregold Commonwealth | 09178205224 |
Puregold GMA Cavite | 09178224462 |
Puregold Lakefront Muntinlupa | 09178206977 |
Puregold Libertad | 09178204864 |
Puregold Makati | 09178204251 |
Puregold Malolos | 09178229802 |
Puregold Mindanao Avenue | 09178232948 |
Puregold Molito Alabang | 09178206435 |
Puregold Montalban | 09178280489 |
Puregold Monumento | 09178205862 |
Puregold Moonwalk | 09178207420 |
Puregold North Monumento | 09178206212 |
Puregold Novaliches | 09178236809 |
Puregold Paco | 09178206550 |
Puregold Paranaque | 09178032070 |
Puregold Pasig | 09178204347 |
Puregold Paso de Blas | 09178299162 |
Puregold QI Central | 09178205691 |
Puregold San Antonio | 09178206641 |
Puregold San Dionisio Jr | 09178205423 |
Puregold San Pablo | 09178256874 |
Puregold Shaw | 09178201289 |
Puregold SJDM Starmall | 09178206775 |
Puregold Southpark BF Homes | 09178207910 |
Puregold Sucat | 09178206505 |
Puregold Tagapo | 09178261624 |
Puregold Taguig | 09178207655 |
Puregold Tanza | 09178201783 |
Puregold Taytay | 09178205492 |
Puregold TDC Susano | 09178261859 |
Puregold Terraces | 09178235468 |
Puregold Visayas Ave | 09178261852 |
available po ba and delivery around san jose city nueva ecija area or pick up only thank you and advance for the response
Di ko ln po sure Ma’am, base po sa Puregold app, pwede ang pickup sa Puregold Pacific Mall at Puregold Crossing, Cabanatuan. Para po macheck kung nagdedeliver sa area nyo, kapag nainstall nyo un app, at nag-enter kayo ng delivery address, lalabas po un Puregold branch na nagdedeliver sa area nyo. kung wala, baka pick-up option ln po.
hello…may BPI e credit card po ako, pwede ko bang gamitin sa puregld
Pwede po ang credit card… kapag naka-checkout na kayo, sa payment option, piliin nyo Credit Card/Debit Card…
Iyong Puregold Concepcion, Tarlac branch available po ba ang online shopping and delivery. Payment po via debit card. And possible po ba ordering from abroad?
Base sa app, ang pwede piliin at available sa Tarlac ay… Puregold Paniqui at Tarlac City.. naaccess naman po ang Puregold app sa abroad at pwede din magorder…
Can I shop for my sister from my pure gold app from the states and pay the order, then have my sister pick the groceries up from pure gold ?
Yes you can. I’ve tried this before.
The app is not working. I’ve been trying to shop online for a pickup or delivery but the app keeps on stopping. I’m shopping from canada to be picked up at Puregold Sta Rosa or even delivery but everytime I click the Place Order it just circles back to the Cart then the app will crash. I’ve chatted with Puregold Mobile help, gave them screen recording of how it happens, but they are no help, can’t find a fix. I’ve also left chat messages at Sally few days ago but no response at all. Very frustrating.
Hi, i just tried the app to check if I will experience the same thing (I am currently in KSA – Saudi), but I able to click the Place Order and it proceeds to the next step.
Can you check if your app is updated in latest version? try to update the app, if not yet updated in the latest version. Or maybe in your area, there is some restriction that the app is not allowed to use some payment method, like credit card. or try another phone to access the Puregold app? just to see if it will push through…
Thanks for sharing! very good information related to Mobile app. I appreciate this website.