For OFWs: How to renew OWWA Membership online

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The Overseas Workers Welfare Administration, more commonly known as OWWA, has recently launched a new mobile application that is aimed at providing an easier and more convenient way for Overseas Filipino Workers (OFWs) to check their membership status. Not only does this app allow OFWs to see their current status, but it also grants them access to view and update personal information. In addition, the app enables members to instantly and conveniently renew their OWWA membership through its secure and efficient online payment system. With this app, OFWs can breathe a sigh of relief knowing that they can easily manage their OWWA membership, without the need to visit their nearest OWWA office. Best of all, the OWWA Mobile App is free and available for download in both the Google Play and App Store.

Are you a member of OWWA and interested in downloading their app but unsure how to do so? Well, worry no more because we have provided a quick guide on how to download and register an account on the OWWA app.

With the OWWA app, you can easily view your profile and renew your membership hassle-free. So, here’s how to get started. Firstly, make sure you have a stable internet connection to ensure a smooth download process. Secondly, head to the App Store or Google Play Store, depending on the device you’re using, and search for the “OWWA Membership” app. Once found, click the “Download” button, and allow the app to be installed on your device. Lastly, open the app and register using your personal details to create an account. And there you have it, easy as pie. Enjoy the convenient services provided by OWWA all on your mobile device with just a few clicks.

STEP 1. DOWNLOAD AND INSTALL OWWA APP

STEP 2. REGISTER OR LOGIN TO YOUR ACCOUNT

STEP 3. CHECK OWWA MEMBERSHIP STATUS

To check your OWWA Membership status, go to the Information tab. If the status is ACTIVE, your membership is still valid until the stated validity date, while if INACTIVE, there is an option to renew your membership. To renew membership, tap the Renew Membership Here! button.

 

STEP 4. PAY FOR MEMBERSHIP RENEWAL

A new page will open. Most details are already filled out. Just select the contract duration and enter your job position, then press the SUMBIT button.

 

Here are the options you can select where you can pay your membership renewal fee:

Select your preferred option to proceed with the transaction. 

Pay Online via LandBank/OFBank ATM card

Pay via BancNet

Pay via Cash Payment

Pay via E-Wallet

There are 4 e-wallet to select to pay your OWWA renewal fee.

  • GCash
  • Maya
  • ShopeePay
  • GrabPay

Just choose one and follow the on-screen instructions to complete the payment.

If you have selected GCash, here are the instruction to pay the fee.

  1. Login to your GCash account by entering your mobile number.
  2. Enter the 6-digit authentication code sent to your registered  mobile number.
  3. Then type your 4-digit MPIN.
  4. Make sure you have enough balance on your GCash to pay for the fee.
  5. Review the details and tap Proceed button.
  6. Transaction is successful and will show the details the payment,

Pay via other Banks

STEP 5. CHECK THE MEMBERSHIP STATUS

To check your OWWA Membership status, go to the Information tab. The status will turn ACTIVE once the payment has been posted and validity date will be updated also. You can also check the payment history to see the OR number and date of your recent payment. 

Aside from the Member’s Profile, the app also shows the list of offered services and regional and overseas hotline numbers if you want to contact OWWA for your inquiries and concerns.

For more information about OWWA, visit the OWWA website or follow OWWA Official Facebook page.

You can also reach them thru the following:

  • Email: [email protected]
  • OWWA Hotline: 1348
  • OWWA Central Office: F.B. Harrison St, Pasay, Metro Manila 

This Post Has 68 Comments

  1. Eduardo Leal Lumaybay

    OWWA apps is not working hitting the submit button. The link take me to the landbank.epaymentportal then to mps.owwa.gov.ph. nothing happen. Is there any other option to pay with the e voucher claimed from OWWA rebate program? Where can i renew here in khobar saudi arabia?

    1. Ali Chavez

      Hi Sir,

      Once you press the Renew Membership Here button, it will be directed to mps.owwa.gov.ph, where you need to select the contract duration (24 months) and your job position, and press the Submit button. Then, it will be directed to the epaymentportal.landbank. In the PAYMENT OPTION tab, there are 4 options to choose from: LandBank ATM, BancNet, Cash Payment, and Other Banks.

    2. Choose Landbank ATM if you have a Landbank or OF Bank account
    3. Choose Cash Payment, and pay it in Bayad Center, SM Business Center, Robinsons, LBC, 7-Eleven, etc and ask your family member in the Philippines to pay it for you
    4. Choose Other Banks, if you have UnionBank, RCBC, and Robinsons Bank
    5. If these options are not available, you can contact OWWA hotline number. In the OWWA app, select the Hotlines icon and look for KSA Hotline number. There are two hotline listed for KSA, +966569819720 (KSA-Jeddah) and +966502850944 (KSA-Riyadh and Unaizah).

      I’m not sure if E-voucher can be use for the renewal.

  2. ramil baroquina

    hi Sir
    good day I want to renew my owwa can I pay thru cash to ECPAY via link.biz portal

    thank you

    1. Admin - Online Quick Guide

      Hello sir,
      EC Pay is included as a payment partner to pay your OWWA renewal fee. In the Payment Options, select the Cash Payment and choose ECPay icon on the list. And follow the instructions on how to pay it.

      here are the outlets of ECPay, https://www.ecpay.com.ph/partner-outlet-finder/

      1. Amor

        Hello po. Nagbayad ako ng owwa ko last May 1, 2021 pero hindi ito nag-active. Ngayon lng sumagot ang owwa at sinabing hindi raw option ang ECPay. Did they just update their payment options? Hindi nman ako magbabayad that time kung hindi iyon kasali sa options.

        1. Admin - Online Quick Guide

          Isend mo na ln po siguro yun proof of payment sa OWWA para maverify nila kung naprocess ba un payment.. and ask nyo din sa ECPay kung saan kayo nagbayad kung nacredit ba un bayad….

          1. Admin - Online Quick Guide

            i think nasa list ng option ng ECPay, kaya di ko rin sure bakit hindi pwede dun… linawin mo na ln sa kanila at send ka ng proof of payment para macheck nila un payment transaction mo..

      2. Warren Libutan

        good day Sir,

        Inactive po ang status ko, paano ko po ito i renew? wala po sa OWWA app ang button na renew, kapag na i log in ko na. Kapag ang pinindot ko nmn po ay renew duon sa app before mag log in, hindi nmn po gumagana. Ano po kaya ang pwedeng gawin?

        1. Admin - Online Quick Guide

          Hi Sir, usually sa app, kapag nakalagay ay INACTIVE status, sa baba nun may RENEW MEMBERSHIP button.
          kung iphone ang gamit mo, minsan di naglo-load un page na yun… kung may Android phone ka, or try mo maglogin gamit ang Android phone, check mo kung may button na mag-aappear..

          kung wala pa rin, you can contact OWWA via their FB page, https://www.facebook.com/OWWAofficial

        2. Erlita Hayahay

          Hello kabayan..Pareho tayo ng problema.Hindi maka go through sa register button at wala din renewal button sa ibaba ng INACTIVE STATUS..Please let me know kng anong paraan ang ginawa mo
          Thanks

  3. Captain Luffy

    I just paid my owwa membership via dragonpay when i tried to apply e-card ofw. Then i register to owwa app and noticed that my membership is invalid. What should i do?

    1. Admin - Online Quick Guide

      Hi sir, I’m not sure why it is INVALID or maybe it is only INACTIVE?
      if you just paid the membership fee, payment posting might take a few days.
      Once the payment is posted, your account will be in ACTIVE status.

      If you need to contact OWWA, you can visit their FB page, https://www.facebook.com/OWWAofficial.

  4. Jencates

    hello I just renewed my OWWA membership online thru mobile app just this day. How many days it will take for the app to show that I’m active already. As of now I am still in active. than you

    1. Admin - Online Quick Guide

      Hello, it will be based on how long your payment will be posted, but normally, after 3 business days. Once payment has been posted, it will then reflect the ACTIVE status on your app.

  5. Jerlea

    Hello Sir,

    I tried to register thru mobile app but I got an alert message “Sorry, you do not have an OWWA account.
    What will I do. Please help me. Thank you

    1. Admin - Online Quick Guide

      Hi,

      I suggest to contact OWWA for your concern.
      Here are ways to contact them:

    2. Email: [email protected]
    3. Hotline Number: +63 2 891 7601
    4. Facebook Page: https://www.facebook.com/OWWAofficial
    5. If you have a copy of OWWA receipts on your previous payments of your OWWA membership, it will also help them to easily check your profile.

  6. Elar Abdul

    Why does OWWA uses a yahoo account for email? Don’t they have their own legit website domain?

    1. Admin - Online Quick Guide

      Hmmm not really sure din po. This email address is listed as contact on their official FB page.

  7. Elar Abdul

    I was trying to renew my membership online. All goes well except when it comes to payment section. There is no option to pay from overseas bank account. For instance, from NCB of Saudi Arabia or even using Mastercard. It can ONLY be paid using local bank account in the Philippines. How sad 🙁

    1. Admin - Online Quick Guide

      It seems the app is only valid for local banks/payment center for now… one way is to “makisuyo na ln muna” to someone to pay for you sa Pinas via payment center… To contact OWWA for any concerns, this is the FB official page, https://facebook.com/OWWAofficial

  8. Erwin

    After filling the details of “Renew membership here” the portal is not available. Ito po nakalagay “Service Unavailable – Zero size object
    The server is temporarily unable to service your request. Please try again later.
    Reference #15.8d5532b8.1632335757.9e15fad”

    1. Admin - Online Quick Guide

      Hi, once you click the RENEW MEMBERSHIP HERE button, it should open a new page in Chrome or Safari (whatever browser u are using) where you need to fill-up details and click Submit. I just tried my account, it was forwarded to that page… what i can suggest, try to logout and login again, then check if it will go through.

  9. christene alegado Lascoña

    owwa app I can’t log in I mean it’s not working

    1. Admin - Online Quick Guide

      Try to close the app and login again. Or re-install the app if it is not working properly..

  10. Gerard

    Is there really no way to pay via Credit Card issued outside of the Country? It is strange that OWWA serves for Overseas Filipino Workers yet, the cards/bank accounts they are looking for are solely based in the Philippines only. I would have sent someone to the cash payment center but I only have my parents with me back home who are senior citizens, and with the current pandemic situation, it is not the wisest thing to do.

    1. Admin - Online Quick Guide

      Hi, i think there is still no available option to pay via credit card even in local bank… you can contact OWWA through their FB page for your concern, https://facebook.com/OWWAofficial

  11. Jerald calica

    hi poh, bakit poh ngfafail poh pag register sa App, sorry you do not have Owwa account lgi ngaapear pag ngreregister ako.

  12. Aira Untal

    Will there be any difference if hindi ma-edit yung old passport number or old infos na hindi ma-edit?

    1. Admin - Online Quick Guide

      Sa tingin ko ok lang naman yun… then once you got a chance na makapunta sa any OWWA office, ipaupdate ln.. or pwede mo rin macontact OWWA via FB page nila, https://facebook.com/OWWAofficial

  13. Gienel Tatlongmaria

    I am trying to renew my owwa membership using the mobile app. my account says I am inactive. There is no renew button or icon anywhere in the app. please assist thank you

    1. Admin - Online Quick Guide

      Renew button is only below the ACTIVE/INACTIVE status in the app, how long you have been inactive? You can contqct OWWA for any clarifications via their FB page, https://facebook.com/OWWAofficial

  14. Christine

    My passport information is not updated in the OWWA APP, may you please explain how to change or update the details? Im from Taiwan, do I need to go to MECO to update my details? Thank you!

    1. Admin - Online Quick Guide

      You can only update your email address, contact number and address in the OWWA app. If you have the opportunity to visit any OWWA/POEA office, you can update your passport and other details. Otherwise, if you still have a copy of your old passport similar to what was registered, I think it is still ok.

  15. jhong

    Hi sir,

    i am trying to register thru mobile apps, when i click the ” register ” it says that i already sent an email to your account but when i checked my email, i didn’t received any email coming from your office…. thank you

    1. Admin - Online Quick Guide

      Hi sir, try to check your Spam folder, it might be block by Gmail.
      If still not receive, try to register again…

  16. Leoni

    Hi, I tried to renew my OWWA membership and i got an error after submitting payment. However, i received an email confirmation from BPI about the payment transaction. How can i ensure that it’s been paid completely?

    1. Admin - Online Quick Guide

      Hi, in the OWWA app, go to the Payment History tab and check if the payment has been posted. Wait for at least 2-3 business days to reflect the payment in the app.
      Also, check your BPI transaction history if it was deducted and not refunded back if an error occurred during your payment.

    2. Grace

      Hi! Just want to ask how did you pay your Owwa thru BPI mobile app? I’ve tried but it didn’t show to me the option. Do we need to enroll first the Biller before we can proceed? Thanks

      1. Admin - Online Quick Guide

        Hi, di pa ata nababasa nun nakapag try na ng BPI.. ang nakita ko sa option sa OWWA app, kapag pinili mo un BancNet, nasa list ng option ang BPI Direct Banko. Not sure kung pwede rin ang BPI dito.

  17. JEROME ENJAMBRE

    Greetings Admin,

    Paki double check naman po yung mga ka tie up ninyung bayad center kung kasama pa ba sila sa portal, kagayan ngayon nakalagay pa yung 7/11 then dun kasi malapit samin yun, pagpunta misis ko hindi na daw kasama sa payment registered ninyo pero sa apps ninyo andun padin, kelangan ma i update nyo rin para iwas abala…

    1. Admin - Online Quick Guide

      Hi Sir Jerome,

      Para po sa inyong kaalaman, ang page na ito ay hindi po affliated sa OWWA. Ang Online Quick Guide po ay isang personal blog na ipinapakita lamang ang proseso kung paano gamitin ang mga app tulad ng sa OWWA. Ang admin po nito ay isang OFW din. Para po sa inyong concern, pwede po ninyo bisitahin ang facebook page ng OWWA, https://facebook.com/OWWAofficial.

      1. Bam

        Good afternoon, i am bound for saudi for a new employer and already had my OEC, i checked my status in owwa mobile app and still inactive. May I know when will it be active again? Once i arrive to saudi? Or should I need to pay to renew because in my OEC thier is payment for the owwa fee already. Thank you

        1. Admin - Online Quick Guide

          Hi, when did you pay to renew your OWWA membership fee. I think it will take few days to be posted and updated in the app. You can also check the Payment History section in the OWWA app if your payment is posted already.

          If your payment is still not updated in the app after a week, you can contact OWWA through their FB page, https://www.facebook.com/OWWAofficial

  18. Rayvic

    i already renew my OWWA membership thru OWWA apps then i ask my brother to pay in 7/11 before the due date but, the problem is always invalid ref# .. please give advise thanks

    1. Admin - Online Quick Guide

      hi, it looks like 7/11 is also not partnered anymore with OWWA for payment same as ECPay (based on other OFW comments here).
      Can you try other payment centers, like SM Business Center, Robinsons Center. Or you can contact OWWA first and ask about your inquiry, here is their Facebook page, https://facebook.com/OWWAofficial

  19. Arlyn

    i downloaded the OWWA app and tried to register pero ung nakukuha kong alert is “Alert: Sorry you do not have an OWWA account”. what could this mean?

  20. Jenie

    JENIE,

    Good afternoon po i try to renew my OWWA membership im already 7 years here in Qatar , I press the renew member ship tapos eto po yung lumabas ( It seems you have exceeded 5 years since your last renewal. Please visit nearest POLO or OWWA site to pay your membership) it means po ba nun kailanga ko uling mag present ng contract e same company pa rin naman po ako.

    1. Admin - Online Quick Guide

      Base sa website ng POLO DOHA, ito ang mga requirement sa pagrenew ng OWWA membership:
      REQUIREMENTS FOR OWWA MEMBERSHIP AND RENEWAL
      A.Company/Skilled Worker

        Verified Employment Contract
        Recent/Updated Certificate of Employment (Original and Photocopy)
        Photocopy of the following:
        Passport (data page)
        Qatar ID (front and back)

      B. Household Service Worker

        Passport of HSW (data page)
        Qatar ID of HSW (front and back)
        Qatar ID of Sponsor (front and back)

      At kailangan mo din magpabook ng appointment online bago pumunta sa kanilang opisina, https://booking.polodoha.com/.
      Pwede ka din magemail muna para itanong ang iyong concern, [email protected] o [email protected] o kaya naman tumawag sa +97433182459

  21. Lei

    Hi po, i just renewed my OWWA thru the mobile app after a few hours updated na sya as “Active” pero yung information po ng passport di ko ma-update, yung luma pa din ang nakalagay. Paano po sya ma-update? In addition, may i-email po ba sa akin na official receipt ng payment?

    1. Admin - Online Quick Guide

      Hi, for information update, di pwede i-update online, kaya if you have time, I suggest visit ka na ln sa OWWA or sa POLO sa country kung saan ka man. Pero di naman siguro necessary agad-agad.

      Nun nagrenew ako online, wala ako natanggap na email ng official receipt. Magrereflect naman under PAYMENT HISTORY sa app mo, un binayad mo with OR number. Screenshot mo na ln un para proof mo pati na rin un payment receipt mo kung saan ka nagbayad.

  22. Tin

    Good day!

    I am trying to renew my OWWA thru app but I dont see any renew button. Pano po kaya yon?

    1. Admin - Online Quick Guide

      Hi, nakapag-login ka na ba sa account mo sa OWWA app?
      sa menu page sa baba, click mo un 2nd tab, un INFORMATION, dun makikita ang Renew button, below your name.

  23. Tin

    There’s no renew button below my name. I tried to install it few times already but theres really no renew button. I am using android phone.

    1. Admin - Online Quick Guide

      When was the last time you renewed your OWWA membership?

  24. Tin

    Last 2019 so its already inactive.

    1. Admin - Online Quick Guide

      hmmm… so there is an INACTIVE word below your name but no RENEW MEMBERSHIP button below it?

      have you tried to logout then login again?
      Or keep login for while, then check it after few hours or a day, the system might be updating your profile (just guessing here).

  25. Tin

    I tried to log in and log out for few times already and Ive been waiting for almost two weeks. So I actually dont knwo what to do. I already emailed them but I dont hear any response with my concern. Anyways, thank you so much!

    1. Admin - Online Quick Guide

      o i see.

      not sure if you’ve tried this, have you tried to login with a different phone?
      pero actually mas mabilis mag-access ng OWWA app sa Android compare sa iOS.

  26. Ann

    Hi, matagal po ba talaga magsend ng email after mag register? 1 day na po from nag register ako sa app but no email was sent for my log in details

    1. Admin - Online Quick Guide

      just wait for few days po siguro or check your Spam folder minsan baka dun nalalagay un reply nila…

  27. Jerico

    Good afternoon po i try to renew my OWWA membership im already 1 year here in Taiwan, I press the renew member ship tapos eto po yung lumabas ( It seems you have exceeded 5 years since your last renewal. Please visit nearest POLO or OWWA site to pay your membership) pwede ko po ba ipaasikaso ito sa mga kamaganak ko sa pilipinas? ano pong mga requirement? Salamat po

    1. Admin - Online Quick Guide

      try nyo po mag-email sa POLO/OWWA Taiwan:
      Manila Economic and Cultural Office MECO Labor Affairs 9F-3, No. 80 Grand 50 Tower. Min Tzu 1st Road, San Min District Kaohsiung City, Taiwan T: (008867) 3982475 , 3987078 F: (008867) 3980541; OWWA Hotline: (00886) 988976596 E: (OWWA) [email protected] / [email protected]

      Manila Economic and Cultural Office Philippine Labor Center – Taichung 20F, No. 220 Longbang Building (Building B) Sec. 2, Taiwan Bouluvard West District, Taichung City, Taiwan T: POLO (008864) 23029089 , OWWA (008864) 23029093 F: POLO (008864) 23029091 , OWWA (008864) 23029095 E: (POLO) [email protected] E: (OWWA) [email protected]

      Manila Economic & Cultural Office 55 & 57 Zhouzi Street, Neihu District, Taipei City, Taiwan 114 T: (008862) 26588299 (OWWA Section), (008862) 26589210/11 (Labor Section) F: (008862) 26589123 Hotline: (00886) 932218057 E: (POLO) [email protected] E: (OWWA) [email protected]

  28. Rosevelle

    Good day! Nagtry po akong magbayad ng membership online thru OWWA Mobile app, pero di ako makaproceed as my membership showing i have exceeded 5 years since my last renewal. Pakicheck po kung may other option para makapagbayad online?

    1. Admin - Online Quick Guide

      Sa tingin ko, kapag nagexceed na ng 5 years ang renewal need mo na ipaupdate un details mo sa OWWA lalo na kung sa ibang company ka na nagwowork at iba sa nakalista sa OWWA. Kung same pa rin naman, need mo pa rin bumisita sa OWWA office nearest you.

    2. Admin - Online Quick Guide

      Try mo din muna magemail sa owwa baka may ibang way or bka pwede by email na ln pagpasa ng required documents kung meron man, Email: [email protected]

  29. Rosevelle

    Currently sa Dubai po ako. Pakishare po ang email address.

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